andy.lovell
- 04 Nov 2002 11:26
If you're having any problems, or want to suggest some improvements, please post below!
Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.
The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.
This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)
If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.
IanT(MoneyAM)
- 12 Oct 2004 15:46
- 2679 of 7315
PW - Can you try a refresh on that screen CTRL F5.
If this doesn't work, please close all browsers and try again,
Ian
PW Carnell
- 12 Oct 2004 15:48
- 2680 of 7315
Seems to be fixed Ian many thanks
STORMCALLER
- 12 Oct 2004 19:15
- 2681 of 7315
Ian,
Any feedback re post 2649 (EEN)
Also, AIE has a big spike @ 12:29, wrongly entered trade price?
12/10/04 12:43 52.15 500 O 52.0 53.0 Sell 358,569 40,685 250,000
12/10/04 12:29 52500.0 677,830 O 52.0 53.0 Buy 1,036,399 41,515 250,000
12/10/04 10:58 52.75 250,000 M 52.0 53.5 ? 0 40,185 500,000
SC
IanT(MoneyAM)
- 13 Oct 2004 07:26
- 2682 of 7315
SC,
I will get JT on the case.
Ian
BrianTrayda
- 13 Oct 2004 08:09
- 2683 of 7315
Terminal login problem still there and just got this subsequent error in an L2 pane:
500 Servlet Exception
java.lang.NumberFormatException: null
at java.lang.Integer.parseInt(Integer.java:436)
at java.lang.Integer.valueOf(Integer.java:574)
at com.deltastream.terminal.struts.TerminalAction.perform(TerminalAction.java:405)
at com.deltastream.access.ActionWithLoginCheck.perform(ActionWithLoginCheck.java:73)
at org.apache.struts.action.ActionServlet.processActionPerform(ActionServlet.java:1787)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1586)
at org.apache.struts.action.SecureActionServlet.process(SecureActionServlet.java:97)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:492)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:126)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:103)
at com.caucho.server.http.FilterChainServlet.doFilter(FilterChainServlet.java:96)
at com.caucho.server.http.Invocation.service(Invocation.java:315)
at com.caucho.server.http.CacheInvocation.service(CacheInvocation.java:135)
at com.caucho.server.http.RunnerRequest.handleRequest(RunnerRequest.java:346)
at com.caucho.server.http.RunnerRequest.handleConnection(RunnerRequest.java:274)
at com.caucho.server.TcpConnection.run(TcpConnection.java:139)
at java.lang.Thread.run(Thread.java:534)
--------------------------------------------------------------------------------
Resin 2.1.11 (built Mon Sep 8 09:36:19 PDT 2003)
IanT(MoneyAM)
- 13 Oct 2004 08:13
- 2684 of 7315
BT,
JT taking a look
Ian
BrianTrayda
- 13 Oct 2004 08:20
- 2686 of 7315
Many thanks Spook. Understood.
johngtudor
- 13 Oct 2004 08:44
- 2687 of 7315
PET: Nasty 'Open' spike showing up on the candlestick chart for this stock, (last Monday). Grateful someone takes a look and cleans it up. Thanks. John
maddoctor
- 13 Oct 2004 08:57
- 2688 of 7315
when going from N on stockwatch to news , I get the headline and when pressing headline to get actual news , I am getting "gateway timeout" so cannot see details?
specifically pci this morning
IanT(MoneyAM)
- 13 Oct 2004 08:59
- 2689 of 7315
maddoctor,
I will see if I can replicate the problem and come back to you.
Regards
Ian
IanT(MoneyAM)
- 13 Oct 2004 09:02
- 2690 of 7315
maddoctor,
I cannot replicate this but, we think it may be affecting a small number of users and may be being caused by a problem at our suppliers - JT has contacted them to take a look into this.
Ian
maddoctor
- 13 Oct 2004 09:07
- 2691 of 7315
Ian , thanks but why not all users??
IanT(MoneyAM)
- 13 Oct 2004 09:09
- 2692 of 7315
maddoctor,
we are not sure but JT thinks it may be a DNS problem at their end (please don't ask me what that means :-)
I have mailed you with a few instructions - could you take a look and mail me back please?
Regards
Ian
maddoctor
- 13 Oct 2004 09:13
- 2693 of 7315
Ian , things to do will come back to you later
Priscilla
- 13 Oct 2004 09:25
- 2694 of 7315
Ian, I've just noticed JT's 'To Do' list and the prices problem on the mobile service isn't on there! It's such a great tool to have, it would be a shame if it couldn't be fixed......! Could you sweet-talk him into adding it, please?
IanT(MoneyAM)
- 13 Oct 2004 09:28
- 2695 of 7315
Priscilla,
A fix was put in this morning which should address strange prices on stockwatch
Ian
Priscilla
- 13 Oct 2004 09:47
- 2696 of 7315
I certainly will, Ian. Thanks.
maddoctor
- 13 Oct 2004 10:13
- 2697 of 7315
Ian , checked the link from e-mail , works OK
IanT(MoneyAM)
- 13 Oct 2004 10:14
- 2698 of 7315
Thanks maddoctor - we have sent over the nature of the problem to our suppliers and are awaiting a reply - I will keep you posted.
Ian