If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

BT,

JT taking a look

Ian

BrianTrayda,

Please assume that the terminal logon problem has not been resolved unless I have posted to the contrary.

It will be worked on shortly. Our current bug 'tofix' list contains (and these are being worked on in order):
Trades stockwatch holding last days data when no new trades reported
Terminal Logon problem
yellow strip on L2 showing incorrectly in auction
Level2 Status strip no longer showing.
News flag now showing on streaming until refresh.
FTSE Indices when entered into stockwatch should not have a bid and offer


J.

Many thanks Spook. Understood.

PET: Nasty 'Open' spike showing up on the candlestick chart for this stock, (last Monday). Grateful someone takes a look and cleans it up. Thanks. John

when going from N on stockwatch to news , I get the headline and when pressing headline to get actual news , I am getting "gateway timeout" so cannot see details?

specifically pci this morning

maddoctor,

I will see if I can replicate the problem and come back to you.

Regards

Ian

maddoctor,

I cannot replicate this but, we think it may be affecting a small number of users and may be being caused by a problem at our suppliers - JT has contacted them to take a look into this.

Ian

Ian , thanks but why not all users??

maddoctor,

we are not sure but JT thinks it may be a DNS problem at their end (please don't ask me what that means :-)

I have mailed you with a few instructions - could you take a look and mail me back please?

Regards

Ian

Ian , things to do will come back to you later

Ian, I've just noticed JT's 'To Do' list and the prices problem on the mobile service isn't on there! It's such a great tool to have, it would be a shame if it couldn't be fixed......! Could you sweet-talk him into adding it, please?

Priscilla,

A fix was put in this morning which should address strange prices on stockwatch

Ian

I certainly will, Ian. Thanks.

Ian , checked the link from e-mail , works OK

Thanks maddoctor - we have sent over the nature of the problem to our suppliers and are awaiting a reply - I will keep you posted.

Ian

Ian, any idea why some of the Trades on FDI are coming through with a time of 01:00:00 ?
I've checked elsewhere and all is ok.

BT,

These are late trades from yesterday from with an automatic preset time of 1.00am from overnight.



Regards

Ian

Priscilla: On your mobile I think you have the display set to 'current'(which is default). You will need to select 'mid' to display mid price.


mike

TJ, thanks, Thread search is now working. Well done :-)

The price change on my stockwatch is consistently wrong on BPG , I haven't checked any others.

Streaming is wrong and html is right , one shows -1 the other shows +7.5.