If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

when going from N on stockwatch to news , I get the headline and when pressing headline to get actual news , I am getting "gateway timeout" so cannot see details?

specifically pci this morning

maddoctor,

I will see if I can replicate the problem and come back to you.

Regards

Ian

maddoctor,

I cannot replicate this but, we think it may be affecting a small number of users and may be being caused by a problem at our suppliers - JT has contacted them to take a look into this.

Ian

Ian , thanks but why not all users??

maddoctor,

we are not sure but JT thinks it may be a DNS problem at their end (please don't ask me what that means :-)

I have mailed you with a few instructions - could you take a look and mail me back please?

Regards

Ian

Ian , things to do will come back to you later

Ian, I've just noticed JT's 'To Do' list and the prices problem on the mobile service isn't on there! It's such a great tool to have, it would be a shame if it couldn't be fixed......! Could you sweet-talk him into adding it, please?

Priscilla,

A fix was put in this morning which should address strange prices on stockwatch

Ian

I certainly will, Ian. Thanks.

Ian , checked the link from e-mail , works OK

Thanks maddoctor - we have sent over the nature of the problem to our suppliers and are awaiting a reply - I will keep you posted.

Ian

Ian, any idea why some of the Trades on FDI are coming through with a time of 01:00:00 ?
I've checked elsewhere and all is ok.

BT,

These are late trades from yesterday from with an automatic preset time of 1.00am from overnight.



Regards

Ian

Priscilla: On your mobile I think you have the display set to 'current'(which is default). You will need to select 'mid' to display mid price.


mike

TJ, thanks, Thread search is now working. Well done :-)

The price change on my stockwatch is consistently wrong on BPG , I haven't checked any others.

Streaming is wrong and html is right , one shows -1 the other shows +7.5.

Dil,

I will get the guys to take a look.

Ian

BrianTrayda - 13 Oct'04 - 11:53 - 2698 of 2702

Ian, any idea why some of the Trades on FDI are coming through with a time of 01:00:00 ?
I've checked elsewhere and all is ok.

IanT(MoneyAM) - 13 Oct'04 - 12:13 - 2699 of 2702

BT,

These are late trades from yesterday from with an automatic preset time of 1.00am from overnight.

Ian,
I've queried this before and don't believe that trades timed 01:00 are late trades from overnight or yesterday, as these should be reported before open or show a "L" late trade flag, AFAIK.
I've also noticed that some trades that are timed at 01:00 on L2 tradelist have genuine looking times on stockwatch.

Rgds
dell

dell,

Thanks for the feedback - I was unsure myself, and did discuss this with Mike, who confirmed that they are late trades - I will investigate further and let you know.

Ian

Dil,

I have just cross checked on BPG on streaming stockwatch HTML stockwatch and Level 2 and all are showing the same price and movement at the moment - does that happen for you at a particular point in the day or have you seen this throughout the day?

Ian