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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

IanT(MoneyAM) - 26 Oct 2004 09:12 - 2735 of 7315

Kyoto,

It would seem that for some reason out suppliers are lumping Hardmand and SEY together, hence a news story appearing for SEY when Hardman have made an announcement today.

I will pass this onto them and ask them to take a look.

Regards

Ian

Kyoto - 26 Oct 2004 15:55 - 2736 of 7315

Thanks Ian - maybe there's some subliminal message in this :-) Sorry, oil trading humour. Anyway, would be great if it could be fixed - it's been causing me some slight scares at 08:01 recently.

IanT(MoneyAM) - 26 Oct 2004 15:57 - 2737 of 7315

Kyoto,

No problem - as soon as I hear back from them I will let you know what they have said.

Ian

qwento - 26 Oct 2004 18:44 - 2738 of 7315

JDH seems to have had a bad day ;-) A high of -1 !

IanT(MoneyAM) - 27 Oct 2004 07:26 - 2739 of 7315

qwento,

What page did you see this on/

Ian

qwento - 27 Oct 2004 08:31 - 2740 of 7315

IanT - Quote page.

IanT(MoneyAM) - 27 Oct 2004 08:32 - 2741 of 7315

qwento,

All seems to be fine today, but I will keep an eye on it for any anomolies.

Ian

STORMCALLER - 28 Oct 2004 09:29 - 2742 of 7315

Ian,
Re post 2649 (EEN) Is it not possible to adjust the data to take account of consolidations / splits? Whenever this happens it buggers the charts completely.

IanT(MoneyAM) - 28 Oct 2004 09:33 - 2743 of 7315

SC,

I will get the technical guys to take a look.

Ian

STORMCALLER - 28 Oct 2004 09:37 - 2744 of 7315

Thank you Ian

Regards
SC

maddoctor - 01 Nov 2004 10:00 - 2745 of 7315

ianT , getting this gateway error again when using the N from stockwatch. Get headline and when pressing that to get story , "Gateway Error". Could you please ask suppliers to look into it.

IanT(MoneyAM) - 01 Nov 2004 10:03 - 2746 of 7315

mad - will take a look for you,

Ian

maddoctor - 01 Nov 2004 13:00 - 2747 of 7315

Ian , the bar ads on stockwatch are not loading properly causing the page to freeze.

IanT(MoneyAM) - 01 Nov 2004 13:03 - 2748 of 7315

mdadoctor,

Can you please do a refresh and let mme know if this clears the problem?

Ian

maddoctor - 01 Nov 2004 14:10 - 2749 of 7315

Ian , refresh did not work - been offline and now ads seem to be loading.
I wish you would put them somewhere else :-))

IanT(MoneyAM) - 01 Nov 2004 14:12 - 2750 of 7315

maddoctor,

Let me know if you see the problem again,

Ian

maddoctor - 05 Nov 2004 09:13 - 2751 of 7315

whats happened to the trades numbers on bprg?

IanT(MoneyAM) - 05 Nov 2004 09:16 - 2752 of 7315

madoctor,

I will take look for you,

Ian

IanT(MoneyAM) - 05 Nov 2004 09:20 - 2753 of 7315

maddoctor,

I see what you mean - I will get JT to take a look,

Ian

maddoctor - 05 Nov 2004 09:21 - 2754 of 7315

Ian , OK
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