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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

STORMCALLER - 28 Oct 2004 09:37 - 2744 of 7315

Thank you Ian

Regards
SC

maddoctor - 01 Nov 2004 10:00 - 2745 of 7315

ianT , getting this gateway error again when using the N from stockwatch. Get headline and when pressing that to get story , "Gateway Error". Could you please ask suppliers to look into it.

IanT(MoneyAM) - 01 Nov 2004 10:03 - 2746 of 7315

mad - will take a look for you,

Ian

maddoctor - 01 Nov 2004 13:00 - 2747 of 7315

Ian , the bar ads on stockwatch are not loading properly causing the page to freeze.

IanT(MoneyAM) - 01 Nov 2004 13:03 - 2748 of 7315

mdadoctor,

Can you please do a refresh and let mme know if this clears the problem?

Ian

maddoctor - 01 Nov 2004 14:10 - 2749 of 7315

Ian , refresh did not work - been offline and now ads seem to be loading.
I wish you would put them somewhere else :-))

IanT(MoneyAM) - 01 Nov 2004 14:12 - 2750 of 7315

maddoctor,

Let me know if you see the problem again,

Ian

maddoctor - 05 Nov 2004 09:13 - 2751 of 7315

whats happened to the trades numbers on bprg?

IanT(MoneyAM) - 05 Nov 2004 09:16 - 2752 of 7315

madoctor,

I will take look for you,

Ian

IanT(MoneyAM) - 05 Nov 2004 09:20 - 2753 of 7315

maddoctor,

I see what you mean - I will get JT to take a look,

Ian

maddoctor - 05 Nov 2004 09:21 - 2754 of 7315

Ian , OK

IanT(MoneyAM) - 05 Nov 2004 10:16 - 2755 of 7315

mad,

Sorry for the delay - I have reported this to our suppliers and they are looking into it.

Ian

Maggot - 10 Nov 2004 21:34 - 2756 of 7315

I can't find Vodafone anywhere in the sector heatmaps; nor Cable and Wireless and Colt. Am I being stupid?

Also, I see Royal Bank of Scotland are in Software and Computer Services with Delling and EXC (whoever they are) but no metion of anoyne else like Sage, Xansa, LOG, or MSY.

edit. Also, BDEV are shown in Heatmaps as closing at 505 - that's way out. I know some of the prices in the end-of-day tables have been wrong for some time, and I always have to check them. Just wanted to make sure you are still aware of the problem.

IanT(MoneyAM) - 11 Nov 2004 07:07 - 2757 of 7315

MAggot,

I will get Karl to take a look into this,

Ian

Maggot - 11 Nov 2004 07:54 - 2758 of 7315

Thanks, Ian. It's also so annoying that I still can't refresh the terminal charts until after 8am - can't even do it while the auction is on. It definitely used to be OK.

IanT(MoneyAM) - 11 Nov 2004 07:55 - 2759 of 7315

Maggot,

Apologies for that we are working towards a fix and I will let you know,

Ian

Maggot - 11 Nov 2004 08:08 - 2760 of 7315

Ian. I have the auto-refresh on each chart in my terminals in the OFF position. The alternatives are 30s, 60s and 90s. But they always used to show the new date before 8am with it off. Is that still the case? The actual streaming on streaming charts is still OK, once the chart is changed over to today's date, after 8am.

IanT(MoneyAM) - 11 Nov 2004 08:09 - 2761 of 7315

Maggot,

Thanks for the feedback. I will pass it onto the developers and get back to you.

Ian

david 2000 - 11 Nov 2004 13:30 - 2762 of 7315

Already mentioned this I know Ian but added...
Level 2 window quick links opening new browser for TRADES and NEWS would be appreciated. Plus a marker "A" to show an RNS if one comes out during trading hours, like the stockwatch.
Plus if you want to be really slick a quick link opening new browser to specific chart, preset to intraday.But then able to change settings.
Now that would be nice sometime in the future!

IanT(MoneyAM) - 11 Nov 2004 13:33 - 2763 of 7315

david,

Thanks for that will pass them on to the developers for consideration.

Ian
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