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PC & MAC CLINIC - On line problem solving. (CPU)     

Crocodile - 16 Dec 2002 03:59

skinny - 05 Mar 2003 20:39 - 275 of 11003

Doc - thanks - in reply to your post 272/273, this keeps happening and the suspect keeps blaming the cleaners !! But its quite ironic that he gets to work early and uses the Pc to check his email via Hotmail. I've been advised on advfn (can I say thet here?) to look at TOOLS/INTERNET OPTIONS/SETTINGS/VIEW FILES.
If u have better advice (not quite sure what u mean by the the phone line trail?) please let me know - my wife is very, very upset by this!

TullettJ (MoneyAM) - 05 Mar 2003 21:34 - 276 of 11003

skinny,

From a Systems Administrator point of view, rather than have someone install software on a machine I manage to stop this from happening, I would rather be informed that it *is* happening, and put the appropriate policies (management policies, not system policies) to stop this behaviour from being allowed.

Then, if it happens again, then the appropriate actions can be taken against the purportrator.

But that is only my view as a lowly sysadmin...

J.

Kayak - 05 Mar 2003 22:55 - 277 of 11003

skinny, even if you manage to log the time that doesn't prove who it is. The best thing to do is to point a video camera at the PC so you get a nice shot of the perpetrator and the PC screen at the same time.

robber - 05 Mar 2003 23:14 - 278 of 11003

Skinny, If all you want to do is stop him doing it then simply sticking a 20 web cam on top of the monitor should do the trick. Even if he's convinced its not watching him there will always be that little nagging doubt in the back of his mind ;-)

Neil

DocProc - 05 Mar 2003 23:59 - 279 of 11003

skinny

OK we can now tie the user down to what time he is doing this.

IE
Tools
Internet Options
Settings
View Files
This now opens up the Temporary Internet Folder
View
Select Details
Click on the column header Last Checked
Click on Last Checked header again

Notice how doing this column header clicking sorts out the machine usage access time into a specific earliest/latest order. Inspect pertinent Internet Address files to make intelligent assessment of what porno' sites have been accessed and at what time. Do appropriate deductions, etc.

Trader2 - 06 Mar 2003 07:33 - 280 of 11003

TO Kevin you may well have fixed your ISDN connection by now - but one point - you should not be using V.120 these days. PPP with a varient of CHAP is what you should be going for.

The Other Kevin - 06 Mar 2003 07:57 - 281 of 11003

Trader2 - Still not fixed. Usually takes two goes (sometimes three)to connect. The Diva software I have, version 1.65, a bit ancient I know, doesn't offer PPP with CHAP(whatever that is). Musing over the problem, I wonder if it might be better to uninstall the Eicon stuff, disconnect the Cat 5 connection I am using, and then use the BT USB connection and their software. I'm put off doing that because of the dire warnings on the BT disc about incompatability if earlier ISDN stuff is not totally removed. Hmmmm....

skinny - 06 Mar 2003 08:44 - 282 of 11003

Thanks Doc and all - will post if anything is discovered.

Robb - 06 Mar 2003 08:51 - 283 of 11003

TOKev - I'm not sure about the ins and outs but I used the BT USB connection and setup from their disc and have never had a problem. That was on a new clean machine.

The Other Kevin - 06 Mar 2003 09:14 - 284 of 11003

Robb - Mine's an old and dirty machine, so goodness knows what conflicts are buried deep in the registry. Which is why I want to try to keep everything as simple as poss. (Plus, I'm a Computer Idiot anyway, who doesn't know what I'm doing or what I'm talking about!)

Trader2 - 06 Mar 2003 10:59 - 285 of 11003

TOKev - I'm not familiar with Diva - so can't help further. But whatever options you get presented with for ISDN/Home Highway don't choose V.120.

The Other Kevin - 06 Mar 2003 12:27 - 286 of 11003

Trader2 - The only other modem options are RNA, X75 or BTX, none of which seem suitable. The annoying thing is that it all worked perfectly six months ago but I can't remember what the settings were. Eicon Channel 0 maybe?

Trader2 - 06 Mar 2003 12:32 - 287 of 11003

TOK - you need someone cleverer than me here. These options look to me older than V.120. I was a long term user of BT ISDN2 and HH and I vaguely recall BT droping V.120 about 3yrs ago - thus my original post.

The Other Kevin - 06 Mar 2003 12:58 - 288 of 11003

Trader2 - Many thanks for all that. I too remember something about V120 obsolescence three years ago and I then switched to something else on my machine. It must be still in there somewhere. But what is it? HELP someone, somewhere.....

Kayak - 06 Mar 2003 13:08 - 289 of 11003

TOK, when in doubt always start with the manufacturer's site. Try here. I would start by downloading the latest version of the software/drivers.

hilary - 06 Mar 2003 13:20 - 290 of 11003

Would anybody know why my notebook (Dell Inspiron 8100) should suddenly turn itself off for no reason at all? It happens maybe once a fortnight .... always powered from the mains with the battery inserted.

robber - 06 Mar 2003 13:26 - 291 of 11003

Hilary, if it was a PC my first guess would be an overheating problem affecting the CPU, could be the same for a notebook. Does the cooling vent have a clear path?

Neil

The Other Kevin - 06 Mar 2003 13:28 - 292 of 11003

Kayak - My machine must be from the ark. I've had a look on the Eicon site but they don't appear to offer any downloads for my Diva version 1.6. They start with 2.0 onwards.

Kayak - 06 Mar 2003 13:41 - 293 of 11003

TOK, does any of this help?

The Other Kevin - 06 Mar 2003 13:50 - 294 of 11003

Kayak - Still stuck with problem. Sometimes connects first time but most times it takes two or more goes to get connected. Port disconnected by remote computer or error message 753 are the usual notices.
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