I'm not familar with 1and1 but you should type in the account name for email collection and its password, making sure upper and lower case are correct in each case. Often they are the same as the first part of the email address. Check with 1and1 to be sure.

ive installed Norton Internet security 2005 on my kids PCS.On mine it runs fine. intel 4/ 2.3. 512 ram.
On their machines the parental control can take up to 3 minutes to load,on mine about 8 seconds,they have athlon xp and 256 ram.
Any idea what the prob can be?

HELP!
Decided to re-install my son`s XP home due to Tons of spyware.Bulldog/Webrebates etc.I dont know how they got there as Norton was up and running and password protected.Hoping they are not on the recovery discs.It a PC World computer. A Fujitsu Siemens one.If that helps?? :-)
After re-installing some still there! Then tried installing my XP PRO Copy. This worked. All Spy ware had gone. Went to activate product, which went ok.Then I got one of those shutdown in 1 minute boxes. Cant remember the name. If I remember rightly it will keep doing this.
How do I format drive properly and re-install the provided XP Home edition and make sure there are no nastys lurking.

Iain

Boot the machine from the instalation CD it will eventually ask you whether you want to do a new install or repair. Select new and you will be asked where you want to install it. I can't remember the exact messages but you need to delete the existing partition and then create a new one. All of your existing data will be lost.

I did that Optomist.But on restarting ran a virus and adaware scan and still lots there.Wondering if it could be on the recovery disks!

What recovery disks are you using?

Fujitsu siemans Product recovery
Windows Home Edition SP1A.
Nearly finished loading on his machine.Downloaded the SPWARE removal tool from Symantec as well.So ill run that first

Update:
Loaded ok: No sign of any AD Stuff.Just installing Norton 2005 Before attempting Internet connection.Still cant fathom out how it got infected.On my machine Ive never had anything get through with Norton.

Iain

If you can get hold of a copy then I strongly reccomend installing service pack 2 before you connect to the internet.

Finally there and bug free.Ive been at this since 4pm!!!!
Thanks optomist.
have a virtual one on me

Thanks Iain ;-)

One(Final):-) Prob.
On shutdown get a grey box saying waiting for "ccApp to close"Any ideas what this is and how to rectify it??

Iain it's something to do with NAV. This link gives some info on sorting it http://www.box-one.org/new-3884503-4523.html

Cheers.
Oh 1 more;)
Belarc shows
"192 Megabytes Installed Memory"

Slot 'DIMM0' is Empty
Slot 'DIMM1' has 256 MB

Have i got 256 or 192?

Norton shows "Total physical memory 192mb.Total windows memory 859mb"
The Kids computers do seem to run slow.
Just to remind you they have Athlon Xp 3000+2.1ghz
Motherboard:Board: ASUSTeK Computer INC. A7N8X-VM400 Rev 2.xx
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 3.00 07/30/2004

Can i add more memory?
Should i do a computer course:-)))))

Iain

It looks to me as though you have 256MB installed but only 192MB is working. Having said that, it is very rare for that to happen.

What does the boot up memory check show?

If you have only 192MB working then it could be the memory or the motherboard at fault. Try reseating the memory in the slot and then swapp it into the other slot (make sure you are earthed before touching it).

In any case, 256 MB is getting low these days. You would see an improvement with 512MB. You could also lose performance due to your 256/192 issue.

If either the slot or the memory is faulty, then don't use it. Buy a single 512MB.

Should you do a computer course? - Why bother with the knowledge availible on this board;-)

Optomist:Ive said it before.Your a star!
Many,many thanks.To all the others who have helped.
Thats it for now.Ill let you know how i go on with reseating etc.

Would any of the Superstars like to comment on this:

AVG has done a full system scan and come up with the following "viruses"

C:\Documents and settings\Rob\Application Data\Sun\Java\Deploymentcache\javapi\v1.0\jar\loaderadv268.jar-688ccab8-34b72e6a.zip

thenb the same files with ":Counter.class" and ":\Parser.class" at the end. I suspect they aren't viruses but relate to an update of java that failed. How should I deal with them?

Many thanks in anticipation.

Rob.

SC

I'm not sure what they are but would not argue with your guess.

I would delete them to the recycle bin until you are sure that everything works OK. The worst case is that you have to reinstall Sun Java.

Just out from dear old Bill;

Microsofts Spyware blocker.

http://www.download.com/Microsoft-Anti-Spyware-Beta/3000-8022_4-10353596.html

Thanks Optimist, will try that.