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PC & MAC CLINIC - On line problem solving. (CPU)     

Crocodile - 16 Dec 2002 03:59

maddoctor - 10 Jan 2005 10:16 - 2882 of 11003

Optimist , your explanation very clear , can now look into it further,many thanks

please note , tried to e-mail reply but got delivery failure?

Iain - 10 Jan 2005 11:50 - 2883 of 11003

Took the Ram out of the other identical machine.Same promblem on both by the way, only getting 192 ram.Put 2 in one and got 422 ram.Going to contact PC World today but suspect they`ll say the warranty is void cos i opened them up.They had seal tags on the back.
The Memory is :"Hynix pc2700u 256DDR 333mh"

Optimist - 10 Jan 2005 14:50 - 2884 of 11003

Maddoctor

I'm pleased you found it useful. There appears to be a problem with that email address at the moment. Hopefully it will sort itself out.

Iain

That is very strange. I have not heard of two machines having such faults.

IMO if PC World don't honour their guarantee because you have opened it then they are cheating you especially as many of the accessories that they sell require you to open the machine.

It is a lesson to everyone. Don't buy off a manufacturer that seals their computers.

Iain - 10 Jan 2005 16:10 - 2885 of 11003

Taking both Pcs to local PC World tommorow.Ill let you know how i get on:-)
Printed off Belarc report as proof.
Ps When i added Both Ram cards to 1 pc it still showed as 64mb ram on boot up screen

maddoctor - 11 Jan 2005 11:56 - 2886 of 11003

my Norton Internet Security keeps switching itself off without me doing anything and then returns without me doing anything - worrying because I only recognise when its off when ads start appearing - anybody any idea. My local IT guys say its rubbish but is that true.

Iain , mine 2004NT , don't know if that makes any difference?

Iain - 11 Jan 2005 12:02 - 2887 of 11003

Mine works Fine.Internet security 2005.Never seen the Reuter`s ad or any pop ups.
If thats an indication:-)

Optimist - 11 Jan 2005 12:10 - 2888 of 11003

Maddoctor

There is the possibility that this is being caused by a virus so assume that it is.

Make sure that Windows firewall is enabled (Norton recomend switching this off but as Norton is switching off you need something), Dissable system restore, boot in safe mode and do a full virus scan.

You could also check the Norton logs to see if they give any clues.

maddoctor - 11 Jan 2005 12:14 - 2889 of 11003

Optimist , I have MS firewall ON and Norton off. Norton anti-virus is not affected and has remained on. Going to do a scan.

Iain - 11 Jan 2005 15:30 - 2890 of 11003

Optomist:
Found out that the Pcs have an integrated Video card that was set to use 64mb of memory.Re-set it to 16mb and now have 240 ram showing.
If i want to buy a new Video card.How do i disable the integrated one??

Optimist - 11 Jan 2005 15:55 - 2891 of 11003

Iain

It's a bit naughty selling a computer with 256MB RAM and then configuring 64MB out but I suppose thats computers for you.

There should be a setting in the BIOS to dissable the onboard graphics card. As well as saving memory, this will also take some load off the processor.

stockbunny - 11 Jan 2005 15:59 - 2892 of 11003

Any ideas what I can do with a virus infected file that Norton has found,
that it can't beat currently - refuses to be repaired,quarrentined OR
very worryingly deleted!
Norton has given it the usual 'don't know' title of
Bloodhound.Packed virus
and it is in file (?) named c\\windows\system32\FScET.dll
and that means absolutely jack to me! LOL
Seriously I'm not laughing, keep getting the virus alerts screen up
but what can I do???????

Iain - 11 Jan 2005 16:05 - 2893 of 11003

If i disable the onboard card will i get a display?

Optimist - 11 Jan 2005 16:07 - 2894 of 11003

Stockbunny

Try

Dissable system restore.
Start Machine in safe mode.
Run Virus scan.

When sorted enable system restore.

Optimist - 11 Jan 2005 16:09 - 2895 of 11003

Iain

So long as you have a graphics card in the AGP or a PCI slot your system should! find it.

Iain - 11 Jan 2005 16:13 - 2896 of 11003

Eureeka!Its going a lot faster=Happy kids playing "Sims 2" and it doesnt keep crashing.
Right.Back to trading away my cash:-)))

stockbunny - 11 Jan 2005 16:15 - 2897 of 11003

Optimist - have dissabled system restore
do I now re-start the PC?
Sorry lost me with the second bit...

Optimist - 11 Jan 2005 16:23 - 2898 of 11003

Stockbunny

Yes. Restart the computer and when it says starting windows press F8. You should see a load of options, select Safe mode with networking. This will start a basic version of Windows in which the viruses shouldn't be able to start. Then you can remove them.

stockbunny - 11 Jan 2005 18:01 - 2899 of 11003

Optimist - I doubt you are still about but...
did as you said and the virus scan showed the infected file,
but repair, quarantine and delete still all failed.
Restored system restore, if you follow me and decided to go for
the last resort - restoring the system to an earlier date...
It wont work (wail!) so I guess this 'shite' virus (excuse the
'bunny language') wrecks system restore. Any other ideas.....
:>(

Iain - 11 Jan 2005 18:08 - 2900 of 11003

Stockbunny:
Thats when ive had to format drive in the past.I use Norton Go Back instead of sytem restore.Since then no probs on Main machine

Optimist - 11 Jan 2005 18:24 - 2901 of 11003

Stockbunny

Don't think about reformating your drive.

Did you do the scan in safe mode?

Have you any more details on the virus? I couldn't find anything on the file that you listed.
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