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PC & MAC CLINIC - On line problem solving. (CPU)     

Crocodile - 16 Dec 2002 03:59

Optimist - 05 Jun 2005 09:35 - 3319 of 11003

Try uninstalling the sound card in device manager then rescan for new hardware. That should re-initialise the sound card.

Before you do that, check the manufacturers site for the latest drivers.

Photomad - 05 Jun 2005 14:28 - 3320 of 11003

Thanks Opti will do that, already checked for latest drivers.

Piptrader - 05 Jun 2005 15:02 - 3321 of 11003

Bit simplistic, but you haven't switched the volume to 'mute' by any chance? :-)
Mine (XP) remembers that setting when the pc is switched off.

Seymour Clearly - 05 Jun 2005 15:06 - 3322 of 11003

Sound card may have come loose - unless it's integrated on the motherboard.

ARLY BARLEY - 06 Jun 2005 11:39 - 3323 of 11003

It is my birthday today, next year I will be 70 on 060606.

Can anyone help with this problem.

I had trouble Saturday trying to watch a film in Telegraph of Saturdays edition.
It started to cause problems with my PC.
So I used restore to an earlier date.
When my PC restarted all I got was the windows wallpaper.
I cannot right click cannot use the windows key on the desktop to bring windows up.
I can use control/alt/delete buttons which brings up Windows Task Manager.
Can anyone help.
PS I have a spare computer back up which I am using now.

Optimist - 06 Jun 2005 12:38 - 3324 of 11003

AB

The first thing to rule out is a virus/trojan attack.

Start the computer in safe mode and run Spybot S&D, Adaware and an AV scan. If you have no taskbar, the easiest way is to run explorer from task manager and navigate to the programs (running explorer is also one way to bring back the task bar but I don't think that will work in this case).

7thFloor - 07 Jun 2005 09:34 - 3325 of 11003

Virus Problem in my Recycler folder:

I use Fix-It utilities and have a report that virus VBS-Helpxsite is in file C:\Recycler\S-1-5-18\DC74098.HTM
I suspect this is a deleted temporary file from my Temp internet files and it's got there when I emptied the temp cache. I cannot auto or manual delete this little bugger as it's hidden. When I go into My Computer and then the hidden Recycler folder s-1-5-18, these files are still hidden even though I have ticked the box that says show hidden folders and files.
1. How can I empty the Recycler of hidden files? (I've tried switching off the System restore, re-booting and then switching on System restore points but this hasn't helped. There are still 3.9 Gb of hidden files in there.
2. Can I delete the hidden folder Recycler\s-1-5-18 altogether?
3. What is this feature for?
Thanks in advance guys

Optimist - 07 Jun 2005 09:46 - 3326 of 11003

7thFloor

Open the Recycle Bin and click 'Empty Recycle Bin'.

If nothing is in the recycle bin then it could be that you have multiple users on the computer. Each user has to empty their own bin.

7thFloor - 07 Jun 2005 14:39 - 3327 of 11003

Optimist

Not that simple I'm afraid. The recycle bin is 'apparently' empty. The files I mentioned are all hidden. Single user also.

If I go to C:\Recycler I have 3 hidden 'bins' (or folders I suppose). 2 have 85 bytes in them (they are called s-1-5-21 xxxxxx & s-1-5-21 xxdifferent numbersxxxx.) My 3rd one is s-1-5-18, has 3.19 Gbits worth of 229,000 files, all of which are hidden and are, I suspect, deleted temporary files from my internet cache.

Harlosh - 07 Jun 2005 15:06 - 3328 of 11003

I get a little red cross in the corner of certain screens I try to look at.

For example I want to see live scores at this site

http://www.stellaartoistennis.com/default.asp

but when I hit the live scores link I get a blank screen with that dreaded red cross.

I have switched off my pop up blocker but am at a loss for any other ideas to resolve it.

I would really appreciate any help.

Regards.





Optimist - 07 Jun 2005 15:09 - 3329 of 11003

7thFloor

The three 'bins' are seperate recylers for each user on your computer. So long as you have administrator rights, you should be able to view and delete the files but you will have to set explorer to view/delete hidden and system files.

If there are 229,000 hidden files, they are almost certain to be old files deleted after a system update. Windows doesn't normally put these into the recycle bin. Be very carefull before you delete them.

Optimist - 07 Jun 2005 15:15 - 3330 of 11003

Harlosh

I'm only guessing, but does the site require Java or some other plugin?

Harlosh - 07 Jun 2005 15:20 - 3331 of 11003

Optimist,

I don't know but I did have a problem with Money AM when I changed my PC a few months back because I didn't have Java. I remember I downloaded it and everything was OK.
Just looked through my programs now and can't see Java listed. Now where's that gone?

IanT(MoneyAM) - 07 Jun 2005 15:24 - 3332 of 11003

Harlosh,

I can't speak for other sites, but it does sound like you require the Java plugin.

You can see if it makes a difference by clicking on this link and downloading it:

http://java.sun.com/webapps/getjava/BrowserRedirect?locale=en&host=www.java.com:80

Ian

Harlosh - 07 Jun 2005 15:59 - 3333 of 11003

Ian,

Yes I have Java. In fact I deleted it and reinstalled the latest version. Still no joy.

Have you any knowledge of Shockwave or Flash. I wonder whether this (or the lack of it) is the problem.

Greystone - 07 Jun 2005 16:17 - 3334 of 11003

Seem to have blown the sound card on my Tosh Satellite laptop. Are they easy to buy and fit? Bear in mind I don't have a PC World just around the corner ... and I have ten thumbs.... ;-)

DocProc - 07 Jun 2005 16:21 - 3335 of 11003

Sounds like a scrapper for sure, Alan! Trust me. :-(

However, all is not lost. I will give you a tenner for it, although you do have to post it from Spain so I will make that 20. :-)

Kayak - 07 Jun 2005 16:23 - 3336 of 11003

Harlosh, right click/Properties on the cross and look at the URL (you may need to scroll it down) to see what URL it cannot load.

Kayak - 07 Jun 2005 16:25 - 3337 of 11003

Greystone, the sound circuitry is likely to be part of the motherboard, in which case unless you find a similar laptop on eBay with something else wrong and from which you can cannabilize the motherboard, you're unlikely to be able to repair it cost effectively. If you do find a replacement motherboard you'll need the maintenance manual from the manufacturer's website. Before all this, try reloading sound drivers etc though.

Greystone - 07 Jun 2005 16:30 - 3338 of 11003

Kayak - Tried the sound driver route and no joy. Guess I've just blown it! :-(

'Bout time I treated myself to a new one I suppose. It has to work very hard, after all.

Doc - My missus offered my 50 for it so I'll save the postage.... :-)

Thanks for the constant help guys!

Alan
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