If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

fairview,

Can you give me a few examples of epic codes you are looking at and can you also restart your machine as it may be a cached page,

Ian

Ian
Have logged out /in still same. Example:- Top item is aex approx 20000buys 4000000+ sells
total vol 20000.
Will restart computer.
Thank you.

fairview,

I will get the guys to look into this - could be something to do with the reatrt we performed earlier to clear things down,

Ian

fairview,

It should now be sorted,

Ian

Ian,
Guess you have found a problem also.
Have restarted computer - problem still there.
Thank you.

fairview,

I am now seeing the correct volume for this stock can you refresh again please?

Are you looking at streaming or HTML stockwatch?

Ian

Ian
Messages crossed.
Just checked seems top item o.k. now.
Thank you.

Well, I don't know about everybody else but Level2 feeds virtually useless again this afternoon.

Look at SSE at the moment - how can you trade with that !

Level1 feed keeps stalling as well.

I think this is the worst I have ever known it !

qwento,

I will take a look at SSE,

Ian

IanT - It's not just SSE - PRU RIO - take your pick - they all up the blooming creek !

qwento,

I apologise, the only way I can remove them now is to restart it - I can assure you that this will not happen again tomorrow,

Ian

IanT - You know, that's 3 days in a row where Level2 has been a waste of space.

I have emailed JT regarding additional Level1 feed problems.

Things seem to be going from bad to worse !

If this is supplier problems isn't it about time somebody kicked some arse !!!

qwento,

we know what has caused this problem, and it should not happen again tomorrow.Jt was on holiday today, but I will let him know you have mailed him


Ian

IanT - Cheers - I have my fingers crossed !

Hi Ian, Is there a problem this morning? I have graphs on my terminal ok but just blank grey spaces for the rest!
Di

Dyanamite,

There are no problems with the graphs at the moment - you might want to try restarting your browser,

Ian

It wasn't the graphs I had the problems with it was everything else. I have restarted my browser and all ok now thanks.
Di

http://moneyam.uk-wire.com/cgi-bin/articles/200510310700303574T.html

Sometimes works but very slow, sometimes does this.

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, alasdair@uk-wire.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.



--------------------------------------------------------------------------------

Apache/1.3.26 Server at moneyam.uk-wire.com Port 80

Kayak,

I will get the guys to take a look,

Ian

Kayak,

UKWire are having big problems at the moment it seems, hence the problem with displaying those pages.

J.