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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

DocProc - 08 Feb 2006 10:24 - 4324 of 7315

I've tried lots of things (with my 3 monitors and Appian quad card) but can't get Print Screen to work. I've even moved the picture I want and the cursor with it to Screen 1.

I just can't seem to capture the picture and so 'Paste' never appears after openig up an e-mail and clicking on 'Edit' on OE either.

Got a Freeware idea? I think that might be a better way.

IanT(MoneyAM) - 08 Feb 2006 10:27 - 4325 of 7315

DocProc, try putting the screenshot you want on one full monitor, and then press alt and prt scr together. If the edit button doesn't work, try right clicking on your mouse and selecting paste from there.

If all else fails, try pasting it into a word document.

Ian

DocProc - 08 Feb 2006 10:43 - 4326 of 7315

Managed to do this by pasting two shots into a Word document.

:-)

hehehe

E-mail with attachment on the way soonest.

IanT(MoneyAM) - 08 Feb 2006 10:44 - 4327 of 7315

Thanks doc, will let you knwo when I have taken a look.

Ian

DocProc - 08 Feb 2006 13:11 - 4328 of 7315

Ian

Your e-mail received and comment about your guess that the 'tool bar, which I have installed there is causing this' is duly noted.

The tool bar is from http://www.stumbleupon.com/ and is an absolutely terrific facility for introducing extremely interesting web sites to Internet users.

IanT(MoneyAM) - 08 Feb 2006 13:12 - 4329 of 7315

Yeah Doc,

Can't say I have heard of it, but it is the only thing I can think of which could be causing it - I use bot IE and Mozilla, and they display the page exactly the same.

If I do come up with any ideas, I will let you know.

Ian

TullettJ (MoneyAM) - 09 Feb 2006 09:14 - 4330 of 7315

' ' ' ' ' " " " "

TullettJ (MoneyAM) - 09 Feb 2006 09:17 - 4331 of 7315

phew, that's alright then.

DocProc - 09 Feb 2006 09:23 - 4332 of 7315

Some else got an 'apostrophes and slash' problem?

IanT(MoneyAM) - 09 Feb 2006 09:27 - 4333 of 7315

Doc,

JT was just doing a little research on that subject..

Ian

DocProc - 09 Feb 2006 09:38 - 4334 of 7315

Sometimes , when I see an apostrophe on a posting, I am also seeing it preceded by a 'backslash'.

See posts 51 and 54 on the 'Lucy' thread as an example.

Test:

Mine's that's it's one's

Edit: Seems OK now.

IanT(MoneyAM) - 09 Feb 2006 09:40 - 4335 of 7315

Yes Doc,

As I said, Jt was looking into that very subject

Thanks

Ian

Jules - 09 Feb 2006 10:05 - 4336 of 7315

Ian
could you help me please. I am having serious problems with the terminal. Ihave multiple wondows open. Thecomputer keeps clicking the windows from one to another and then the previous one seems to stick leaving an imprint of different windows on the screen
Any help most appreciated
Jules

IanT(MoneyAM) - 09 Feb 2006 10:08 - 4337 of 7315

Jules,

sounds like a java problem. I saw you mentioned earlier that you had problems with Java yesterday - did you do any uninstalls, or re installs with it? If not what did you do to when you had these problems yesterday?

Ian

Jules - 09 Feb 2006 10:18 - 4338 of 7315

Ian
I had this probem a while back after the java upgrade.I restored the computer to an earlier date and everything was fine. the java was again upgraded a couple of days ago. The problem started again and I had todisable a flash addon. This morning I found the sun java had been disabled. I don't understand all of this as I am basically incompetent with computers:-)

IanT(MoneyAM) - 09 Feb 2006 10:23 - 4339 of 7315

Jules,

Hard to say what is causing this, but there are a couple of options you can try - you can try uninstalling the java you have and re install to see if this clears the issue, or you could try rolling back again to see if this cures the issue as before.

Ian

Jules - 09 Feb 2006 10:30 - 4340 of 7315

thanks Ian, will try to do that

sarkee - 09 Feb 2006 14:07 - 4341 of 7315

Why the sudden need for maintenance ?

TullettJ (MoneyAM) - 09 Feb 2006 14:09 - 4342 of 7315

sarkee,

that's an autoscreen that goes up when there's something amiss that can't be fixed automatically.

We had an issue with our application server that needed manual intervention :(

J.

bhunt1910 - 13 Feb 2006 08:36 - 4343 of 7315

I seem to have an intermittent problem on Stockwatch.

The SEO line is not showing other than the Epic code and total volume - all other daya is missing. All other stocks are reported ok.

Happened on Friday as well

Only seems to efffect SEO line
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