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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

bhunt1910 - 13 Feb 2006 08:36 - 4343 of 7315

I seem to have an intermittent problem on Stockwatch.

The SEO line is not showing other than the Epic code and total volume - all other daya is missing. All other stocks are reported ok.

Happened on Friday as well

Only seems to efffect SEO line

bhunt1910 - 13 Feb 2006 08:40 - 4344 of 7315

Total volumes now missing on SEO only along with all other data ?

bhunt1910 - 13 Feb 2006 09:53 - 4345 of 7315

This gets even more interesting - I have now got 2 (identical) stocckwatch screens open in front of me - one of which includes all the SEO info and one which does not.

James(MoneyAM) - 13 Feb 2006 10:13 - 4346 of 7315

bhunt1910,

I can't reproduce this, I'm afraid.

All I can suggest is to try the usual things - reboot your machine, and if that doesn't work, uninstall Java and then reinstall the lastest version.

James.

johngtudor - 13 Feb 2006 10:54 - 4347 of 7315

Would it be possible in a future enhancement of the Charting facility to add Moving Average Bands. The facility to add a band for a simple or exponential ma +/- a % value would be very helpful?

John

Stan - 13 Feb 2006 11:15 - 4348 of 7315

Around 6 months ago I tried to log In to MoneyAM down the library but could not as the username was not excepted, went Into my email and found that I had been allocated another U/N.
Yesterday the same thing happened (U/N not excepted)so I just gave up.
Never happened before at home as P/W and U/N are filled In automatically, any Ideas what's happening please?

I use a Mac at home but libaries only have PCs so have no choice but to use them, not sure different operating system should have been significant but I just don't know.

James(MoneyAM) - 13 Feb 2006 12:01 - 4349 of 7315

Hi johngtudor,

Thanks for the suggestion - I'll look into adding this in the future.

Cheers, James.

The Other Kevin - 13 Feb 2006 12:30 - 4350 of 7315

I've got bhunt's SEO problem with RPT. Same problem on Saturday with RPT when I looked at Stockwatch after a day away on Friday.

The Other Kevin - 13 Feb 2006 12:44 - 4351 of 7315

Rebooted and now it's OK. Curious

jimmy b - 13 Feb 2006 12:55 - 4352 of 7315

Why is moneyam's home page still on Friday with all figures of FTSE and DOW close stuck on Friday night ???

jimmy b - 13 Feb 2006 12:58 - 4353 of 7315

Just as i post that it comes back. Ok now.

The Other Kevin - 13 Feb 2006 13:56 - 4354 of 7315

Navigated away from Stockwatch and then returned. RPT line is blank

The Other Kevin - 13 Feb 2006 14:02 - 4355 of 7315

Filling in bit by bit. Now just missing stock's full name, trade high and low and spread.

EDIT Offer slot is also blank

The Other Kevin - 13 Feb 2006 15:24 - 4356 of 7315

Logged out and then back again. RPT line is empty in Stockwatch apart from Epic. Opened in a new window (to access this page) and RPT line is complete. What is going on?

The Other Kevin - 13 Feb 2006 15:33 - 4357 of 7315

Now partly filled in........

bhunt1910 - 13 Feb 2006 16:33 - 4358 of 7315

Kevin - others are having the same problem - I noticed Oblomov also had same issue as me on SEO.

Even after a re boot - i get an intermittent fault

The Other Kevin - 13 Feb 2006 16:49 - 4359 of 7315

MMmmm Silence from the boffins at HQ. I can't take my Java any further as I'm running on wind-powered Win 98 and the latest Java update only goes as far as 98SE

hewittalan6 - 13 Feb 2006 16:56 - 4360 of 7315

About time MAM got rid of their Babbage calculating engines and invested in some more up to date kit.
I've got a few Amstrad 1512's going cheap if they're a bit short.
;-)

The Other Kevin - 13 Feb 2006 16:56 - 4361 of 7315

Just clicked back to Stockwatch and hey, guess what, RPT has a totally blank entry. The first time it happened I thought they had been suspended

MightyMicro - 13 Feb 2006 17:01 - 4362 of 7315

ToK: Win98 (i.e. not 98SE) and the "not quite latest" Java should be fine. I don't think that's your problem.

jimmy b: You'll have been looking at a cached (stored) version of Friday's home page. A refresh would fix it.
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