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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

hewittalan6 - 12 Apr 2006 11:10 - 4704 of 7315

Don't know if it is any help, Bully, but the exact same thing is happening on my site and I can see no reason why.
Suggests to me it is something those wonderful Microsoft people have done, rather than it being unique to you, or any one PC.
Alan

Bullshare - 12 Apr 2006 11:16 - 4705 of 7315

HewittA: thanks for that, anyone know Bill Gates to see if they can roll back their code:-)

hewittalan6 - 12 Apr 2006 11:36 - 4706 of 7315

If you do speak to Mr gates, and find out how the hell to stop it, let me know, cos I'm knackered!!! ;-)
Alan

Martini - 12 Apr 2006 11:45 - 4707 of 7315

Mike I think MightyMicro has let it slip that he has met Bill or was it Bill who let it slip that he has met MightyMicro I never can remember these things :)

Kayak - 12 Apr 2006 11:52 - 4708 of 7315

I thought MM said he'd sat in a traffic jam with him?

dell314 - 12 Apr 2006 14:12 - 4709 of 7315

Geoff - Any joy with the toplists?

The top 30 losers table now appears to have about 50% current info and the other stocks still appear to be stuck at preopen figures....

Cheers,
dell

IanT(MoneyAM) - 12 Apr 2006 14:15 - 4710 of 7315

dell,

We are taking a look into this - will let you know when I have any further information.

Ian

MightyMicro - 12 Apr 2006 14:17 - 4711 of 7315

I have to confess to having met Mr Gates on a number of occasions -- and a lot of good it did me!

If you get to the root of the -1 problem you'll find it's imaginary :)

Haystack - 12 Apr 2006 14:32 - 4712 of 7315

IanT(MoneyAM) - 12 Apr 2006 14:34 - 4713 of 7315

dell,

In answer to your previous post, I have spoken to our technical team, and unfortunately, due to the issue that originally caused this earlier on, the information that is incorrect will not right it self until tomorrow. Please accept my apologies for the inconvenience.


Ian

Spaceman - 12 Apr 2006 14:48 - 4714 of 7315

Haystack ;-)

Kayak - 13 Apr 2006 00:39 - 4715 of 7315

There we go again. Logged out before 00.38.

dazg1968 - 13 Apr 2006 08:58 - 4716 of 7315

Please could you fix the FTSE 100 Heatmap. It looks like it has not been updated since the last reshuffle.

dell314 - 13 Apr 2006 10:52 - 4717 of 7315

I installed the latest Microsoft updates, this morning, and now I too have this utterly pointless(IMHO) page centring tool installed.

Thanks, Bill!

I suppose it'll teach me to actually read through what the updates are supposed to be doing before I install them....

Anyway, has anyone sussed how to turn the stupid thing off, yet, as I don't particularly want it recentring my pages, after I've carefully positioned them myself?

Rgds
dell

IanT(MoneyAM) - 13 Apr 2006 11:31 - 4718 of 7315

dazg1968,

I will get the tech guys to take a look,

Ian

MightyMicro - 13 Apr 2006 12:04 - 4719 of 7315

dell: there is a solution -- use Firefox instead of Internet Exploder.

bhunt1910 - 18 Apr 2006 07:44 - 4720 of 7315

Do we have a problem this morning - no mid prices yet - unusual ???

IanT(MoneyAM) - 18 Apr 2006 07:45 - 4721 of 7315

bhunt,

Can you give me a specific example? I can see mid prices here, but will cross check those now.

Ian

IanT(MoneyAM) - 18 Apr 2006 07:47 - 4722 of 7315

bhunt,

I can see what you mean on refresh - we will do a restart to see if that clears it.

ian

bhunt1910 - 18 Apr 2006 07:47 - 4723 of 7315

SEO
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