If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

dazg1968,

I will get the tech guys to take a look,

Ian

dell: there is a solution -- use Firefox instead of Internet Exploder.

Do we have a problem this morning - no mid prices yet - unusual ???

bhunt,

Can you give me a specific example? I can see mid prices here, but will cross check those now.

Ian

bhunt,

I can see what you mean on refresh - we will do a restart to see if that clears it.

ian

SEO

bhunt,

can you refresh your screen, the restart seems to have cleared the problem.

Ian

ok - they are back now - strange ??

Thanks

Buy aand sell volumes look like they have not been cleared ?? eg een

bhunt,

I will take a look,

Ian

bhunt,

With regard to een, It looks ok to me - can you refresh and let me know what you see?

Ian

Still have 0 in the total vol column - but millions in the buy vol and sell vol.

How do I do a screeen print to paste to you ?

ok now - thanks

PCM thread showing -1 new post.
Ian, you have just entered the Twighlight Zone.
D0-D0-DO-D0-D0.......................
Alan

Alan,

Don't do the music it scares me :) I will get JT to take a look,

Ian

Alan,

Should all be fixed now - thanks for pointing that out.

Ian

Am I alone in finding this site virtually unusable this weekend and this morning-I must have seen that log-in 20 times.

PW Carnell,

The login problems over the weekend were caused by the migration we were doing, unfortunately, due to way our cookies were set before, we needed them to expire before you could log onto the new architecture.

If you follow the maintenance thread, you'll see solutions to the problems you've been having, however, to summarise:

Please go to:
http://www.moneyam.com/temp/cookie-reset.php

and then log back into the site. Everything should then be ok.

If it's not, please post and we'll work through the next stage together.

J.

that link takes me to the home page.