If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Level 2 gone now.

PW,

can you try again and let me know what happens?

Ian

Cannot get stockwatch at all

patsy

Ian, I keep having problems getting any page on am other than home page..it keeps saying either 'Down for Essential maintenance' or page unavailable. when I do manage to get a page like this one it comes up with ' you are about to view unsecure items' everytime I get any page.
Is this just me or do you have major probs??
Di

Just posting that message I got 'the unsecure information bit' to click yet again :-(

Same here.

Dy,

Apologies - we are having some issues as you have noticed, please accept my apologies for this, we are working to resolve this as soon as possible.

Ian

Di,

In the address bar can you take out the s after http and you should then be fine.

Ian

Test post as the site seems to be flowing better now...(I have been unable to post messages this am, getting always "The page cannot be displayed")

I had been having the same issues as Di above plus others too, which Ian will know about from my email.

Cheers, Madison

Madison/All

APologies for the problems we have had this morning - this should now be resolved, and all shoul be working as it should.

Ian

Site seems to be noticeably faster today which has been a complaint of mine for months now.

Have two Terminal windows open on one computer (2 screens) with L2 windows in each Terminal. Every morning around 07:50 I get the blue-screen error message "You have logged in from somewhere else", which I haven't, but I presumed it was a cookie issue. Just happened for a second time today. Why is this occuring?

Still getting other terminal windows with static HTML content, refresh at an interval, logging out (then displaying a login screen) at seemingly random intervals.

Kyoto,

Just spoken to JT, and this is a cookies issue - could you try first thing in the morning, clicking on the Logout button, to clear the old session, and then log in afresh. Hopefully this should cure the issue.

Ian

Ian.. this has happened three times to me today too. It happens every day. I have done the log out thingy with no luck, but will try it again tomorrow

Ian - I think I've tried the logout approach before without any success - but I'll give it a go tomorrow and post here if I still get the logouts/L2 problems.

Jules/Kyoto,

Thanks for the feedback - if you could both try tomorrow and let me know and we can take it from there.

Ian

Hello Ian
after the problems yesterday with log in and all -today can log in but cannot stream - little X shows in the corner - help please.
pension271

pension,

That sounds like your java plugin has become disabled. try re installing it by clicking below:




http://java.sun.com/webapps/getjava/BrowserRedirect?locale=en&host=www.java.com:80

I made a point of logging out and back in this morning (though I always get the login box anyway on a morning), and no L2 failure at 07:50... so it looks like there's some progress there.

I just lost a static HTML page (set to 60s refresh) from a Terminal window - took me back to a login page. I guess this is about four hours after I first opened the Terminal window. Perhaps this is meant to be normal as I've seen this four-hour figure mentioned, and I should expect my next Terminal window to start having problems in about ten minutes as I opened that a little later originally.

Kyoto,

thanks for the feedback let me know what happens.

Ian