If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Jules,

I will take a look,

Apologies for the inconvenience,

Ian

BBC
Rogue news icon on stockwatch.
Alan

Jules,

there is a slight database issue - if you refresh, the book should clear up.

Ian

After your tinkering I now:
get a security warning because the certificate does not match the site name,
log in repeatedly. Only twice this morning but entering/leaving secure site cycles more than once.
click on News link tells me pop ups are blocked when IE tells me they are allowed.
Advice please

kernow,

What url is in the location bar when you get the 'invalid site name' warning? I'm unable to repeat the error using IE 6.

Clicking on the 'News' menu option shouldn't bring up any pop-ups - where are you seeing this?

J.

kernow,

Even using IE 7 I'm unable to reproduce the certificate problem. Are you going to that page from a bookmark per chance?

J.

Ah - all works fine this morning! Yes I do use a link from favourites and the News problem was after clicking the stock N flag from stockwatch. I'll post again if any repeat problems. Thanks for responding.

karnow,

remove that bookmark and re-bookmark fresh and you shouldn't have that problem any more.

J.

I cannot download the Chartist article from the 'Shares Magazine'. Other articles are OK. My Adobe says there is a fault with the chartist article, thanks H

sutherlh1,

I will take a look,

Ian

sutherlh1,

I have just downloaded the chartist section with no problems - can you try saving it to your desktop when you get to the download and open it from there?

Might also want to update or download the latest version of Adobe if you haven't already, just to cover all the bases.

Ian

Thanks Ian, must be a problem with my machine, I am using dial up as away from home. Adobe updated when I read the other articles. I have saved it to desktop but I still get the adobe message 'There was an error opening this document. The file is damaged and could not be repaired' I will try to get on broadband later today to see if that helps, H

I have just tried it again to double check and agin no problems, so it is looking like something at your end - let me know how you get on later.

Ian

My L2 now saying you have logged on from another computer, I also kept getting site down messages an hour ago. Now trading blind.....

Deeply unhappy. Edit L2 back now, but no idea why this should happen.

Seymour,

We have had no downtime today, and the only thing I can imagine is causing the 'logged in from another computer' issue would be the cookie. When convenient, could you log out and back in, clear temp internet files, and if possible delete cookies.

Let me know how you get on.

Ian

I think I lost connection from my wireless router for a moment but that's all. Got to get back to work now :-((

OK Seymour,

I would try the steps above at a convenient time anyway, just to make sure there wasn't any caching issue.

Ian

I got the L2 'logged in from another computer' message again today about 10 minutes ago on my Terminal windows. Logged out and logged back in first thing this morning again, so it doesn't really seem to be solving it. But this time I was able to get the windows back just by pressing the refresh button in the Terminal sub-window - although previously this hasn't always worked.

Kyoto,

Thanks for the feedback on that.

Ian

Ian, managed to open the Chartist article from another computer, thanks H