If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Ta

KEAYDIAN<

It doesn't look like it is going to rectify itself, so we are looking into what is causing this,

Ian

Okey kokey

Thanks again.

Just an update:

We have been working on the 2 issues a) on Market Scan and b) the sell and buy volumes on stockwatch before open. As soon as the tech guys have made progress on these, I will let you all know,

Ian

Thanks Ian.

KD.

Morning Ian,

The RIO intraday charts are no good for RIO this morning because they show trades at 1400 which throw the charts out totally. Is there anyway of removing this?
Thanks
Di

Di,

I will take a look at this,

Ian

Di,

I see what you mean - I will get James to take a look at it,

Ian

Thanks ian

DI,

RIO should now be showing correctly on refresh,

Ian

Fine now thanks

SimplyChart Not displaying any shares just indices.Un-installed and re -loaded still got same problem.

Same here with Simply Chart.

Iain, MM,

When James is in I'll let him know and he'll reply here.

J.

Iain and MightyMicro,

Sorry about the Simply Chart problem. It seems there was an error in the feed on Friday. I'm looking at fixing the data now.

Cheers, James.

James, somebody started a thread in the Investors' Room "simply charts" with the same question, BTW.

Cheers

MM

MightyMicro,

Thanks for the tip :-)

James.

Iain and MightyMicro,

I have put up a fix for the Simply Chart data.

Please click "Update Data" to download it.

Sorry for the inconvenience. We will look at a way to avoid this happening again.

James.

James,

Many thanks, all is now well.

Make sure you do. ;-)