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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Kyoto - 02 Jun 2006 15:07 - 5061 of 7315

Apparently ISAT's full name is now: "Change of Segment / Sector - Formerly SSMM / SSC6 Ord EUR0.0005"

IanT(MoneyAM) - 02 Jun 2006 15:10 - 5062 of 7315

Qwento,

The fix has been in for a week - can you give me one example and I will look into it?

Ian

IanT(MoneyAM) - 02 Jun 2006 15:10 - 5063 of 7315

Kyoto,

I will let our supplies know,

Ian

qwento - 02 Jun 2006 15:13 - 5064 of 7315

RDSB

IanT(MoneyAM) - 02 Jun 2006 15:14 - 5065 of 7315

thank you qwento - I will get JT to look into it,

Ian

Dynamite - 02 Jun 2006 15:18 - 5066 of 7315

Rio L2 2880

IanT(MoneyAM) - 02 Jun 2006 15:20 - 5067 of 7315

Di,

can you refresh please it looks ok here

Ian

Dynamite - 02 Jun 2006 15:22 - 5068 of 7315

has gone now thx

qwento - 02 Jun 2006 15:23 - 5069 of 7315

RIO - rogue order is on the ask 2500 @ 2880

IanT(MoneyAM) - 02 Jun 2006 15:25 - 5070 of 7315

qwento,

can you refresh - it is now gone - it would appear that it was stuck on one of our streamers, therefore, I didn't spot it first time around.


Ian

Dynamite - 02 Jun 2006 15:31 - 5071 of 7315

Ian Rio 2896 AAl 2097

qwento - 02 Jun 2006 15:35 - 5072 of 7315

Ian, the problem is that if the price moves such as the rogue order(s) are encompassed within the current price you do not know that they are there.

AAL looked OK 5 minutes ago - now I can see that there are rogue orders at 2097 and 2098 on the ask side.

Sounds as if it's a case of back to the drawing board. Somewhere along the line the Level2 feed cannot handle a sudden load (or so it seems).

The 2:45 to 3:00 stampede caused all of the problems today.

IanT(MoneyAM) - 02 Jun 2006 15:37 - 5073 of 7315

Di,

On it,

qwento,

JT is investigating.

Ian

Mickinvest - 06 Jun 2006 07:52 - 5074 of 7315

I seem to be missing all the RNS's, Just AFX's and MonAM news ?

Mick

IanT(MoneyAM) - 06 Jun 2006 07:53 - 5075 of 7315

Mick,

I will take a look,

Ian

IanT(MoneyAM) - 06 Jun 2006 07:56 - 5076 of 7315

Mick,

RNS should now be showing for you, apologies for the inconvenience,

Ian

Mickinvest - 06 Jun 2006 08:07 - 5077 of 7315

Thanks Ian

Mick

bhunt1910 - 07 Jun 2006 07:12 - 5078 of 7315

Yesterdays volumes still showing?

dell314 - 07 Jun 2006 07:25 - 5079 of 7315

As well as stockwatch showing all yesterday's information, we also appear to have practically no RNS announcements. They also seem to be missing from UKwire, so I guess they'll need a prod to sort out their feeds and yours.

Rgds
dell

skyhigh - 07 Jun 2006 07:25 - 5080 of 7315

there should be an RNS showing this morning ?
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