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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

greekman - 23 Jun 2006 07:20 - 5134 of 7315

Post's missing. 22 Jun 2006 08:00 - 2611 of 2611 ( morning to all ).

On clicking onto Investors Room, I found that my post of yesterday @ 0800hrs re Petrel resources is missing. The only way to find it is by the search system.
There is a gap between posts Wed 21 Jun 23:15 and Thu 22 Jun 08:03 which leads be to think ( as the gap is over 8 hours without a post ) that there may be more than 1 missing thread.
Any ideas.

greekman - 23 Jun 2006 07:24 - 5135 of 7315

Forget the above. After posting the above post, the missing one appeared at the top of page 2. It definitely was not there before as I checked 3 times.
Just one of those sudden glitches it appears.

IanT(MoneyAM) - 23 Jun 2006 07:30 - 5136 of 7315

greekman,

I will take a look anyway, if you see anything like this again please let me know,

Ian

greekman - 23 Jun 2006 07:41 - 5137 of 7315

Cheers Ian.

Chalkie - 23 Jun 2006 11:39 - 5138 of 7315

Ian

Recently when I've been looking at intraday charts they appear to be slow to load and at least 15 minutes - sometimes as much as an hour - behind the actual time

Any ideas

Thanks

Andrew

IanT(MoneyAM) - 23 Jun 2006 11:40 - 5139 of 7315

Chalkie,

We have had a report of this - we will be taking a look into it,

Regards

Ian

hewittalan6 - 23 Jun 2006 12:03 - 5140 of 7315

In the meantime the intraday charts have been renamed the Owen Hargreaves charts, being slow, late and almost useless.
;-)
Alan

Photomad - 03 Jul 2006 12:30 - 5141 of 7315

Ian

Occasionally intraday charts are incorrect and distort stocks quite substantially.
GSK is one today. It shows starting the day at 1600 which is wrong as the uncrossing price in the auction was 1512.
This can be very misleading,is there anything that can be done about this.

P

IanT(MoneyAM) - 03 Jul 2006 12:31 - 5142 of 7315

Photo,

I will take a look at the example you have given me and let James know,

Ian

Photomad - 03 Jul 2006 12:32 - 5143 of 7315

Thanks Ian
P

IanT(MoneyAM) - 03 Jul 2006 12:35 - 5144 of 7315

Photo,

GSK should now be correct. If you get any more of these, please let me know.

Ian

Photomad - 03 Jul 2006 13:06 - 5145 of 7315

Thanks Ian,will do
P

Photomad - 04 Jul 2006 08:44 - 5146 of 7315

Ian
Anther stock this morning where the intraday charts are wrong.
TSCO only moved in very narrow band 340.5 to 338.75

P

IanT(MoneyAM) - 04 Jul 2006 08:45 - 5147 of 7315

Photo,

I will get this fixed, and speak to James about it today.

Ian

dell314 - 20 Jul 2006 07:35 - 5148 of 7315

Morning chaps,

Stockwatch is still showing yesterdays trade data. Can you clear it please.

Cheers,
dell

IanT(MoneyAM) - 20 Jul 2006 07:36 - 5149 of 7315

dell,

We are working on it we had an issue last night, please see my streaming thread

Ian

Jules - 20 Jul 2006 15:48 - 5150 of 7315

Ian... the girls from the garage ask whether you could possibly zap those rogue orders on AAl, BARCs and other big stocks that I am taking a caning on

thanks in advance

IanT(MoneyAM) - 20 Jul 2006 15:49 - 5151 of 7315

Jules (aka girls in the garage), sorry about that its seems our supply had a problem just before 3pm - I will remove them

Ian

dell314 - 25 Jul 2006 07:32 - 5152 of 7315

Ian - UKWire seem to have the majority of RNS announcements missing, this morning, hence you don't have them either.
Can you chase them up please.

Cheers,
dell

IanT(MoneyAM) - 25 Jul 2006 07:33 - 5153 of 7315

dell,

On the case for you,

Apologies,

Ian
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