If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

skyhigh,

are you saying you aren't getting any rns news stories?

regards,

geoff

I've got yesterdays volumes and prices.
Alan

RNS's now there... they were a bit late this morning !

yesterdays volumes and prices still showing .

Ditto

Stockwatch completely green???????

Hello,

UKWire were having problems this morning hence no RNS news.

I've been working on the incorrect stockwatch prices for the last hour and they're nearly resolved. When one of our processes has finished catching up for the day I'll be rebooting the level1 and level2 streamers which will then pick up the correct prices.

I'm sorry for this inconvenience but it should be resolved shortly.

J.

It ain't easy, when your green.

As Kermit The Frog sang.

Hello,

All level1 and level2 prices should now be correct.

Please let me know if you're still seeing incorrect figures.

J.

Level2 Percentage Change is not showing the correct value.

qwento,

They are matching level1, could you confirm if it's the case that level1 % change is wrong too? I rather suspect it is.

J.

Level1 looks OK.

A good example is AV.

qwento,

I've just sent you a mail, any chance you can call me asap on that number, I don't have any contact details for you.

Thanks.
J.

Just a minor issue. I cannot get the correct price for TDM into my portfolio. it appears as 0p. H

sutherlh1,

We will take a look into this for you,

Ian

Is Market scan working?

KEAYDIAN,

Is there any particular part of Market Scan you are having problems with?

Ian

Ian.

In Market Scan there's a box showing the number of stocks, rising, falling & unchanged.

Last time I looked no stocks were rising, none were falling and 7000+ were unchanged????

KD.

KEAYDIAN<

I see what you mean - this could be realted to a problem we had before open yesterday. I will speak to Jonathan about it,

Ian

Keaydian,

This should reset itself and show correctly after 8.15 - I will monitor it and if it does not, we will take a look into it,

Ian