If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Cheers Ian.

Ian

Recently when I've been looking at intraday charts they appear to be slow to load and at least 15 minutes - sometimes as much as an hour - behind the actual time

Any ideas

Thanks

Andrew

Chalkie,

We have had a report of this - we will be taking a look into it,

Regards

Ian

In the meantime the intraday charts have been renamed the Owen Hargreaves charts, being slow, late and almost useless.
;-)
Alan

Ian

Occasionally intraday charts are incorrect and distort stocks quite substantially.
GSK is one today. It shows starting the day at 1600 which is wrong as the uncrossing price in the auction was 1512.
This can be very misleading,is there anything that can be done about this.

P

Photo,

I will take a look at the example you have given me and let James know,

Ian

Thanks Ian
P

Photo,

GSK should now be correct. If you get any more of these, please let me know.

Ian

Thanks Ian,will do
P

Ian
Anther stock this morning where the intraday charts are wrong.
TSCO only moved in very narrow band 340.5 to 338.75

P

Photo,

I will get this fixed, and speak to James about it today.

Ian

Morning chaps,

Stockwatch is still showing yesterdays trade data. Can you clear it please.

Cheers,
dell

dell,

We are working on it we had an issue last night, please see my streaming thread

Ian

Ian... the girls from the garage ask whether you could possibly zap those rogue orders on AAl, BARCs and other big stocks that I am taking a caning on

thanks in advance

Jules (aka girls in the garage), sorry about that its seems our supply had a problem just before 3pm - I will remove them

Ian

Ian - UKWire seem to have the majority of RNS announcements missing, this morning, hence you don't have them either.
Can you chase them up please.

Cheers,
dell

dell,

On the case for you,

Apologies,

Ian

dell,

RNS should now be back to normal - apologies for the inconvenience,

Ian

One of the annoying things about this site is that the stock epic code does not travel with your browsing. If I go from a thread to a chart or a quote then I start again and have to re enter the code.

Haystack,

Thanks for the feedback - we will take a look at it.

Ian