andy.lovell
- 04 Nov 2002 11:26
If you're having any problems, or want to suggest some improvements, please post below!
Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.
The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.
This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)
If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.
IanT(MoneyAM)
- 07 Dec 2006 07:24
- 5330 of 7315
Dil,
Apologies for this - we are unable to obtain the data from the supplier at this point in time - I will explore other options and I will contact you when resolved.
Dil
- 07 Dec 2006 08:57
- 5331 of 7315
This is not the only one I have come across Ian , what's their problem ?
IanT(MoneyAM)
- 07 Dec 2006 08:58
- 5332 of 7315
Dil,
Could you E mail me any other ones you have and we will see what we can do?
Ian
Dil
- 07 Dec 2006 09:07
- 5333 of 7315
Top of my head can't remember Ian but will do in future as I come across them.
Cheers
IanT(MoneyAM)
- 07 Dec 2006 14:25
- 5334 of 7315
Dil,
The BT.A chart now goes back to 1996 - apologies for the delay in getting this sorted.
Ian
Fred1new
- 07 Dec 2006 15:03
- 5335 of 7315
IAN,
I am fed up, I have to report a serious problem and I need you help immediately!
I am losing money!
Not really.
8-)
Kayak
- 07 Dec 2006 15:04
- 5336 of 7315
Dil will be complaining about 1995 next :-)
Bullshare
- 07 Dec 2006 16:00
- 5337 of 7315
Kayak; I'll send him the 2005 prices on a spreadsheet, plus a pencil and graph paper, so he can draw the ruddy thing himself:-)
M
qwento
- 07 Dec 2006 16:07
- 5339 of 7315
Talking about data and data supplier =:-)
AZN High -12291
GSK High 5183
Dil
- 07 Dec 2006 22:57
- 5340 of 7315
Ian your a star mate ... now if you could just fix it for Ebbooo to beat Neath away on Saturday I'll never bug you again :-)
Sorry can't remember 2003 MM , one of those "nothing memorable happened" years.
bhunt1910
- 12 Dec 2006 07:37
- 5341 of 7315
Stockwatch is not loading - is this a problem or just me ??
IanT(MoneyAM)
- 12 Dec 2006 07:38
- 5342 of 7315
bhunt,
all is fine at this end, can you click on the log out button close down the browser and then try and login again?
Ian
bhunt1910
- 12 Dec 2006 07:43
- 5343 of 7315
Nope - same problem.
I have just moved over to a new computer and this is the first time I have tried accessing stockwatch - so I guess the problem will be in there somewhere. Have just moved across from ME to XP. Do I need to load Java ??
IanT(MoneyAM)
- 12 Dec 2006 07:45
- 5344 of 7315
bhunt,
What exactly do you see on the screen when you try to access Stockwatch? If you can describe it to me, I may be able to diagnose what is happening for you more clearly.
Ian
bhunt1910
- 12 Dec 2006 07:53
- 5345 of 7315
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I tried to copy the page across - but failed miserably.
Basically the page is formatted coreectly with all of the headings ie - stockwatch, news, investors page etc and the box where the prices should be is boxed - but it has a red cross in the top left hand corner ?
IanT(MoneyAM)
- 12 Dec 2006 07:55
- 5346 of 7315
bhunt,
Yep its Java by the sounds of things - click on the link below to re install it and then restart your machine:
http://java.sun.com/webapps/getjava/BrowserRedirect?locale=en&host=www.java.com:80
Ian
bhunt1910
- 12 Dec 2006 08:03
- 5347 of 7315
Yep - thats fixed it - thanks Ian
The Other Kevin
- 13 Dec 2006 08:46
- 5348 of 7315
Across the road are warning not to load the latest Java update because of a bug. Does the same advice apply here?
IanT(MoneyAM)
- 13 Dec 2006 09:55
- 5349 of 7315
TOK,
I will test it out and get back to you.
Ian