If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Ian, thanks.
I spoke with our techie when he "fixed" my PXC and he said he wasn't able to change any of the Java. Policy!!!
Looks like I'm screwed unless I get a wireless laptop.
TT

TT: I don't like to get involved in a "family argument", but your IT Policymakers should realise that later versions of Java exist partly because of security fixes. Therefore, it is a very poor security policy that doesn't take upgrades.

Also, using old IE 5.5 is not a great idea, it's like a swiss cheese in security terms.

Just to cheer you up, I reproduce the following post of 15 Jan 2006 from the "Internet Security and You" thread.

Internet Explorer Sucks

This study is from August [2005], but I missed it. The researchers tracked three browsers (MSIE, Firefox, Opera) in 2004 and counted which days they were "known unsafe." Their definition of "known unsafe": a remotely exploitable security vulnerability had been publicly announced and no patch was yet available.

MSIE was 98% unsafe. There were only 7 days in 2004 without an unpatched publicly disclosed security hole.

Firefox was 15% unsafe. There were 56 days with an unpatched publicly disclosed security hole. 30 of those days were a Mac hole that only affected Mac users. Windows Firefox was 7% unsafe.

Opera was 17% unsafe: 65 days. That number is accidentally a little better than it should be, as two of the unpatched periods happened to overlap.

This underestimates the risk, because it doesn't count vulnerabilities known to the bad guys but not publicly disclosed (and it's foolish to think that such things don't exist). So the "98% unsafe" figure for MSIE is generous, and the situation might be even worse.

http://bcheck.scanit.be/bcheck/page.php?name=STATS2004

Thanks MM but I don't think the policy makers will change. They're IT people and they always know best!!!! ;-))))

Any news on the problems with 5 day charts when viewed in Terminal? UK indices have a fairly funny scale at the bottom, sometimes listing the trading days and sometimes missing them out (which wouldn't be so bad but it affects the vertical lines too of course), but have a look at the INDU 5 day chart under Terminal. The charts at the top of the traders' thread are fine though. Seems to be an issue with trading hours.

Try http://www.moneyam.com/action/nav/terminal?view=324&hide=true as an example.

Kayak,

I will get James to take a look,

Ian

Ian

Still have the same problem (see my post of 23/7).

rich,

Apologies, I can only asume that this is related to the problem we had generally a few weeks ago which is now resolved. I will get james to take a look into this.

Ian

rich,

I have just taken a look at it and I am seeing todays data for both stocks and UKX in terminal can you tell me what happens when you refresh the screen please?

Ian

Ian

From 8:00 to 8:15 I get yesterday's market closing time chart for stocks (except on Mondays when it is blank).
For indices and sector indices it is OK, I get the first 15 minute bar.
This happens in Terminal and also in the Old Java Streaming Charts on the Charts page. Threre is no problem with the Live Intraday Charts on the same page.

Can you tell me the full name/date of the applet so I can check I'm getting the right version.

rich,

We will take a look into this and get back to you,

Ian

Same problem again this morning.

rich,

If you have the charts open before the market opens, you will need to refresh them at open to get todays intraday data - can you refresh them and let me know what happens please?

Ian

Ian

I just restarted my browser, cleared its cache plus the java cache and still have the same problem.

rich,

I am unsure as to what is causing this as I can see them fine (both stocks and indices). I will have to think about possible causes and come back to you.

Ian

Edit,

Rich, I have just reproduced it. I will let the techies know and get back to you when resolved.

Ian

I won't hold my breath...

Ian

I have sent a couple of emails to MAM (one last night and one this morning) about problems in upgrading to Level 2. Whilst I was not expecting them to be answered/sorted immediately could you please give me some sort of idea when they are likely to be dealt with.

Many thanks

Andrew

Andrew,

I will take a look right away and get back to you,

Ian

Ian

Many thanks

Andrew

Ian.

Still love the new magazine 'live' format. But...
Could I just say that, if it's possible, could the zoom facility be improved? It goes from (with my 56year old eyes) barely readable to in-your-face and a little bit hard to navigate size. Perhaps one level in between would be good.

Regards

what basis is the price for GBS being quoted? it looks wrong to me as its showing as 66p but it should be about 33 or $66.