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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

greekman - 12 Apr 2007 08:23 - 5629 of 7315

Ian,

Thanks

IanT(MoneyAM) - 12 Apr 2007 08:28 - 5630 of 7315

greekman,

I have successfully uninstalled and reinstalled it here - but I am using XP, I will speak to the tech guys to see if there is a possible conflict with Vista.

Ian

Stan - 12 Apr 2007 08:30 - 5631 of 7315

Ian,

1. Posted on Investors board.
2. Must have started over 2 years ago at a guess.
3. Can't remember If I put an epic code In or not.
4. Also I think someone else had already started an Onspeed thread as well.

The reason I want the thread Is that I am also having problems with Onspeed not starting....
seems a bit spooky -):

IanT(MoneyAM) - 12 Apr 2007 08:30 - 5632 of 7315

Thanks Stan,

Alex is taking a look,

Ian

Stan - 12 Apr 2007 08:34 - 5633 of 7315

Thanks Ian.

greekman - 12 Apr 2007 08:42 - 5634 of 7315

Ian,

Thanks. It may well be conflict with VISTA as I am aware of many VISTA customers who are having a variety of diff probs.

Thanks for getting back to me so quick.

Greek.

IanT(MoneyAM) - 12 Apr 2007 08:54 - 5635 of 7315

Stan,

We can't find a specific thread on Onspeed that you created, but I have noted that you have contributed to various broadband threads in the past, so I am wondering if maybe it was a posting you added instead. I will see if I can find something. By the way, onspead is part of Z Group which is quoted on the LSE.

Ian

Stan - 12 Apr 2007 09:38 - 5636 of 7315

Thanks Ian,

Didn't know they were quoted, after emailing them they have replied with a standard 48hrs
computer generated response which Is not much good as I can't get stockwatch to work without Onspeed switched on (nothing to do with java or MAM).

This Is the 1st time I have had this problem with Onspeed In around 4 years of use.

Oh well just have to wait and see.

greekman - 12 Apr 2007 14:25 - 5637 of 7315

Just receive E-Mail from Ian.
It appears the problem re Desktop News alert and Vista, is the fault of conflict with Vista, so yet another fault on Vista to add to the many.
Just though I would post result on here in case others have a problem.
Also very impressed by the Bugs and Enhancement page response.
Thanks.

aldwickk - 12 Apr 2007 20:26 - 5638 of 7315

Whats with all those L trades showing on nearly all the epics , with no buy/sell prices ?

IanT(MoneyAM) - 13 Apr 2007 07:00 - 5639 of 7315

aldwickk,

I will get one of the tech guys to take a look,

Ian

HelenW - 13 Apr 2007 08:08 - 5640 of 7315

Morning, Ian. Same old, same old, here! Terminal charts not yetr efreshing to today's prices. H

IanT(MoneyAM) - 13 Apr 2007 08:09 - 5641 of 7315

Yes Helen,

I have just E mailed you to say as we discussed yesterday that I have logged in as you and manged to replicate the problem. I will get James to take a look into this,

Ian

HelenW - 13 Apr 2007 08:16 - 5642 of 7315

Just seen email. Thanks, Ian. H

IanT(MoneyAM) - 13 Apr 2007 08:31 - 5643 of 7315

alwickk,

re the L trades yesterday, we know what caused this, and it is a one off, apologies for inconvenience,

Ian

Photomad - 13 Apr 2007 14:40 - 5644 of 7315

Ian

Problem with TSCO L2 orders do not correspond with yellow strip.

P

IanT(MoneyAM) - 13 Apr 2007 14:42 - 5645 of 7315

Photo,

I will take a look,

ian

IanT(MoneyAM) - 13 Apr 2007 14:50 - 5646 of 7315

Photo,

we have reported this to our suppliers who are taking a look,

Ian

Photomad - 13 Apr 2007 14:52 - 5647 of 7315

Thanks Ian

IanT(MoneyAM) - 13 Apr 2007 15:03 - 5648 of 7315

photo,

can you refresh please?

Ian
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