If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

level 2 delayed, really poor this of late.

sort it out ffs.

hello all,

we are experiencing some problems with our suppliers.

work is being done to rectify the problem so will hopefully be up and running again soon.

geoff

has this been fixed ? getting very inconsistent prices. level 2 as well some prices are accurate others still not updating.

cyberraja,

The main issue has been resolved, and we are working on any residual problems - the price should be updating correctly, but if you see any anomalies on any stock please let us know and we will look into it,

Ian

hi ian

please check level 2 price of yoo. its different to the stock watch price of yoo

also level 2 price of srts is different to the stock watch price of srts

cyberraja,

It would appear that both of these stocks are SEAQ stocks, and unfortunately, due to the nature of the problems we experienced we would have lost data on MM quote moves during this period, which is why you are seeing the price difference. We are working on systems to prevent this from happening in the future and I apologise for the inconvenience this has caused.

Ian

i dont understand, should the yoo level 2 price be showing an incorrect quote ? and if so how long will it last.

cyberraja,

Unfortunately, yes the YOO level 2 is showing an incorrect quote from TEAM MM, the bid and offer are correct at 0.85 and 0.95. This is due to the lost data. Unfortunately at this point in time there is no way to recover that lost data, so the quote will only change when/if the MM changes it today. As I say, we are working on recovery systems should anything like this happen in the future, but we cannot correct this manually today.

Again I apologise for the inconvenience,

Ian

thanks for the explaination

Erm, my stockwatch appears to be having a groundhog day moment.
Alan

Morning Ian,

Same as Alan re Stockwatch.

Greek.

And same here, some prices are actually two days out and yesterday's volumes showing!

Yep - all over the place

On my Stockwatch as soon as the first trade of the day is done that share details rectifies itself, to currant details.
So now no problem.

Unless they don't trade of course! Dates on charts seem to be wrong too.

All,

We had an issue with the resets overnight which caused this issue this morning. I apologise for the inconvenience.

Ian

Cheers Ian

Got problems with L2 and the threads this morning

L2:

500 Servlet Exception
unable to create new native thread

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Resin Professional 3.0.18 (built Fri, 24 Feb 2006 09:15:12 PST)

both in Etrade and MAM Terminal - two different computers. Some problems posting to threads - says 'thread not found'.

Kyoto,

we just had an issue at this end - can you log out close it down and log back in please?

Ian