If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

reliability is the name of the game, suddenly i'm watching 2 diff prices from advfn monitor and delayed prices from moneyam level 2. The sooner google get their system up and running the better, may sort the wheat from the chaff with the rest.

dave,

rest assured we will mount an investigation into what caused this to make sure in does not happen again.

Ian

Dave - the problem is that if Google launch their rumoured Level 1 and Level 2 data systems there's no guarantee of 100% uptime. In a recent study Google's Blogger was shown to be one of the least reliable blog platforms with 95% uptime. I use a lot of their services but to say many of them are half-assed would be generous.

Now it would be nice if the next iteration of Google Finance would shake some of the existing providers out of their complacency - spur them to innovate and enhance what they have - but more likely it will cannibalise their customer base potentially leaving us with whatever third-rate service Google deem to provide us with. We should perhaps be careful what we wish for :-)

l2 down again?

PW,

What are you seeing and on which epic codes?

Ian

blank screen

PW,

There ar eno problems at this end - sounds like your machine is struggling to download the java - try logging out and closing your browser and then log back in and try again. If this doesn't help, you may want to try restarting yoru machine.

If none of the above works, please e mail me ian@moneyam.com and I will try to help you further,

ian

Dear Kayak,

Its been a while since you last logged into MoneyAM; perhaps you have been taking a break from the market...


OK give me a break, I was in last night, I didn't know I had to log in every single morning :-)

Kayak,

Apologies for that - as you may have guessed it was sent in error to you.

Ian

No probs Ian!

Own up Ian - I think this e mail actually went to everyone. I got one and log in pretty much every day.

problems here in spades -wont let me in on a saved password-level 2 keeps going down -whats going on.

Can I have access back to Interday charts please. I do have access despite what the website says.

Apologies for the problems.

If you could log out and back in and let me know if you are still experiencing these problems?

We are investigating at this end,

Ian

500 Servlet Exception
java.lang.IllegalArgumentException: java.lang.ClassCastException@1c31e0
at sun.reflect.GeneratedMethodAccessor188.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.apache.struts.util.PropertyUtils.getSimpleProperty(PropertyUtils.java:717)
at org.apache.struts.util.PropertyUtils.getNestedProperty(PropertyUtils.java:426)
at org.apache.struts.util.PropertyUtils.getProperty(PropertyUtils.java:453)
at org.apache.struts.taglib.html.OptionsTag.doEndTag(OptionsTag.java:230)
at _jsp._trades__jsp._jspService(trades.jsp:63)
at com.caucho.jsp.JavaPage.service(JavaPage.java:60)
at com.caucho.jsp.Page.pageservice(Page.java:570)
at com.caucho.server.dispatch.PageFilterChain.doFilter(PageFilterChain.java:159)
at com.caucho.server.webapp.DispatchFilterChain.doFilter(DispatchFilterChain.java:115)
at com.caucho.server.dispatch.ServletInvocation.service(ServletInvocation.java:229)
at com.caucho.server.webapp.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:273)
at com.caucho.server.webapp.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:106)
at org.apache.struts.action.ActionServlet.processValidate(ActionServlet.java:2149)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1565)
at org.apache.struts.action.SecureActionServlet.process(SecureActionServlet.java:97)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:492)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:115)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:92)
at com.caucho.server.dispatch.ServletFilterChain.doFilter(ServletFilterChain.java:106)
at com.caucho.server.cache.CacheFilterChain.doFilter(CacheFilterChain.java:175)
at com.caucho.server.webapp.WebAppFilterChain.doFilter(WebAppFilterChain.java:178)
at com.caucho.server.dispatch.ServletInvocation.service(ServletInvocation.java:229)
at com.caucho.server.hmux.HmuxRequest.handleRequest(HmuxRequest.java:419)
at com.caucho.server.port.TcpConnection.run(TcpConnection.java:389)
at com.caucho.util.ThreadPool.runTasks(ThreadPool.java:492)
at com.caucho.util.ThreadPool.run(ThreadPool.java:425)
at java.lang.Thread.run(Thread.java:595)

getting this when i click on trades, have logged out and logged back in to no avail.

No use IanT, still being told to upgrade.

KEAYDIAN,

We are investigating this problem and hope to have this back up and running as soon as possible,

Ian

Okey kokey, thank you petal.

KEAYDIAN,

can you tell me are there any other parts of the site that you cannot access, but which you should have access to?

Ian

I have just tried to access Market Scan and am told that my subscription does not permit access !!