andy.lovell
- 04 Nov 2002 11:26
If you're having any problems, or want to suggest some improvements, please post below!
Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.
The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.
This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)
If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.
Kayak
- 31 May 2007 15:48
- 5719 of 7315
No probs Ian!
kernow
- 31 May 2007 15:50
- 5720 of 7315
Own up Ian - I think this e mail actually went to everyone. I got one and log in pretty much every day.
PW Carnell
- 31 May 2007 15:50
- 5721 of 7315
problems here in spades -wont let me in on a saved password-level 2 keeps going down -whats going on.
KEAYDIAN
- 31 May 2007 15:51
- 5722 of 7315
Can I have access back to Interday charts please. I do have access despite what the website says.
IanT(MoneyAM)
- 31 May 2007 15:57
- 5723 of 7315
Apologies for the problems.
If you could log out and back in and let me know if you are still experiencing these problems?
We are investigating at this end,
Ian
tvc15
- 31 May 2007 15:59
- 5724 of 7315
500 Servlet Exception
java.lang.IllegalArgumentException: java.lang.ClassCastException@1c31e0
at sun.reflect.GeneratedMethodAccessor188.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.apache.struts.util.PropertyUtils.getSimpleProperty(PropertyUtils.java:717)
at org.apache.struts.util.PropertyUtils.getNestedProperty(PropertyUtils.java:426)
at org.apache.struts.util.PropertyUtils.getProperty(PropertyUtils.java:453)
at org.apache.struts.taglib.html.OptionsTag.doEndTag(OptionsTag.java:230)
at _jsp._trades__jsp._jspService(trades.jsp:63)
at com.caucho.jsp.JavaPage.service(JavaPage.java:60)
at com.caucho.jsp.Page.pageservice(Page.java:570)
at com.caucho.server.dispatch.PageFilterChain.doFilter(PageFilterChain.java:159)
at com.caucho.server.webapp.DispatchFilterChain.doFilter(DispatchFilterChain.java:115)
at com.caucho.server.dispatch.ServletInvocation.service(ServletInvocation.java:229)
at com.caucho.server.webapp.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:273)
at com.caucho.server.webapp.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:106)
at org.apache.struts.action.ActionServlet.processValidate(ActionServlet.java:2149)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1565)
at org.apache.struts.action.SecureActionServlet.process(SecureActionServlet.java:97)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:492)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:115)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:92)
at com.caucho.server.dispatch.ServletFilterChain.doFilter(ServletFilterChain.java:106)
at com.caucho.server.cache.CacheFilterChain.doFilter(CacheFilterChain.java:175)
at com.caucho.server.webapp.WebAppFilterChain.doFilter(WebAppFilterChain.java:178)
at com.caucho.server.dispatch.ServletInvocation.service(ServletInvocation.java:229)
at com.caucho.server.hmux.HmuxRequest.handleRequest(HmuxRequest.java:419)
at com.caucho.server.port.TcpConnection.run(TcpConnection.java:389)
at com.caucho.util.ThreadPool.runTasks(ThreadPool.java:492)
at com.caucho.util.ThreadPool.run(ThreadPool.java:425)
at java.lang.Thread.run(Thread.java:595)
getting this when i click on trades, have logged out and logged back in to no avail.
KEAYDIAN
- 31 May 2007 16:04
- 5725 of 7315
No use IanT, still being told to upgrade.
IanT(MoneyAM)
- 31 May 2007 16:07
- 5726 of 7315
KEAYDIAN,
We are investigating this problem and hope to have this back up and running as soon as possible,
Ian
KEAYDIAN
- 31 May 2007 16:08
- 5727 of 7315
Okey kokey, thank you petal.
IanT(MoneyAM)
- 31 May 2007 16:10
- 5728 of 7315
KEAYDIAN,
can you tell me are there any other parts of the site that you cannot access, but which you should have access to?
Ian
qwento
- 31 May 2007 16:12
- 5729 of 7315
I have just tried to access Market Scan and am told that my subscription does not permit access !!
PW Carnell
- 31 May 2007 16:12
- 5730 of 7315
can access l2 now but not stockwatch
IanT(MoneyAM)
- 31 May 2007 16:12
- 5731 of 7315
qwento,
This is part of the issue we are investigating,
Ian
indushah
- 31 May 2007 16:14
- 5732 of 7315
Ian
Can't get news& trades and get the same response as tvc15.
KEAYDIAN
- 31 May 2007 16:17
- 5733 of 7315
Ian,
Everythings else seems to be working properly, flower.
KD.
KEAYDIAN
- 31 May 2007 16:18
- 5734 of 7315
Oops. Stockwatch has gone as well.
Haystack
- 31 May 2007 16:22
- 5735 of 7315
I had an interesting Email today, considering I log in almost every day several times!
Dear Haystack,
Its been a while since you last logged into MoneyAM; perhaps you have been taking a break from the market and enjoying some of your hard earned gains. However, there has never been a better time to come back to MoneyAM and use the wealth of FREE tools available to you when making those all important trading decisions.
IanT(MoneyAM)
- 31 May 2007 16:22
- 5736 of 7315
qwento,
I have just logged in as you and have been able to access market scan, and although I believe this problem was caused by us, could you try the following as I believe it may be due to a session problem can you clear out your cookies, and logout and then resatrt your machine.
If any of youa re having this issue could you please try this as well?
Ian
IanT(MoneyAM)
- 31 May 2007 16:44
- 5737 of 7315
Can any of you who were having problems access various parts of the site that you are normally able to enter, please log out and log back in and let me know if you are still having issues,
Ian
qwento
- 31 May 2007 16:45
- 5738 of 7315
That seems to have solved the problem - thanks.