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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

IanT(MoneyAM) - 08 Jun 2007 08:41 - 5756 of 7315

Stan,

It would appear that these stories include mentions of Saks which shares the same epic code, but is traded in the states. We will refer this to our supplier, as they seem to be confusing this because they share the same epic.

Ian

Stan - 08 Jun 2007 08:47 - 5757 of 7315

Are right, hope they can get it tweeked as this seems to be happening more often.

Thanks Ian.

The Other Kevin - 08 Jun 2007 09:09 - 5758 of 7315

Happens regularly with SUN

IanT(MoneyAM) - 08 Jun 2007 09:09 - 5759 of 7315

TOK,

Thanks for the feedback,

Ian

greekman - 08 Jun 2007 09:30 - 5760 of 7315

To all,

Just for your info happened on SEO (Stanleco) today when it was referring to Newron/Merck Serono. Stanelco not mentioned in release. I appreciate it occures if the Epic is same. I happens on many sites. Can't see how this can be overcome, but you never know.

Stan - 08 Jun 2007 09:59 - 5761 of 7315

Can't be that difficult to discriminate can it?

If It's UK It's In and If It's not UK then It's not In. Is that simple logic not possible to use with computer software?

Just curious as a non computer Tech. minded user -):

ptholden - 08 Jun 2007 10:11 - 5762 of 7315

404 Not Found
/stockwatch/index.php was not found on this server.


--------------------------------------------------------------------------------
Resin Professional 3.0.18 (built Fri, 24 Feb 2006 09:15:12 PST

Ian

You having problems today? Keep getting the above message when switching between pages

IanT(MoneyAM) - 08 Jun 2007 10:11 - 5763 of 7315

pt,

Slight network issue there - just going through a restart and you should be back in a few moment.

Ian

tvc15 - 12 Jun 2007 07:30 - 5764 of 7315

Anyone one else having trouble with stockwatch, cannot get it at all. I have tried the usual things logging out and in etc.

IanT(MoneyAM) - 12 Jun 2007 07:31 - 5765 of 7315

tvc15,

When you say you can't get it what exactly can you see when you go into it?


Ian

tvc15 - 12 Jun 2007 07:37 - 5766 of 7315

Just a grey screen that appears before you usually get the watchlist itself.

IanT(MoneyAM) - 12 Jun 2007 07:38 - 5767 of 7315

tvc,

Can you try restarting your machine to see if this helps,

Ian

greekman - 12 Jun 2007 07:38 - 5768 of 7315

Ian,

Just to inform you my Stockwatch is fine. No problems.

Greek.

city10 - 12 Jun 2007 07:44 - 5769 of 7315

Grey screen here too - tried logging out, refreshing and clearing cache and logging out. Getting error message

IanT(MoneyAM) - 12 Jun 2007 07:44 - 5770 of 7315

city,

Is that on stockwatch?

ian

The Other Kevin - 12 Jun 2007 07:46 - 5771 of 7315

Logged in and out but no Stockwatch

IanT(MoneyAM) - 12 Jun 2007 07:47 - 5772 of 7315

TOK,

We believe this to be a java thing - we are looking into as we speak and will get back to you as soon as possible,

Ian

tvc15 - 12 Jun 2007 07:47 - 5773 of 7315

I have rebooted computer still the same. Anyway have to go now school time.

city10 - 12 Jun 2007 07:53 - 5774 of 7315

Yes stockwatch and L2

The Other Kevin - 12 Jun 2007 07:53 - 5775 of 7315

No Level 2 either
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