Choccie's been hanging around the shops in Wilmslow ever since the Safeway was taken over by Waitrose. More her style.

my AVg pro has just picked up - worm/delf.EYR

any body know what it is and where it might have come from?

Maddoctor,

Put worm/delf.EYR into google it will bring up a site that will give you info. McAfee states it is a trusted site. Its a delf removal site, its free but if you don't want to use it to remove at least it will tell you about the worm.
If ever I find a virus/worm google usually helps, as I am not very computer literate to say the least.

Anyone help.

I have used a laptop with a router for several months with no prob, until my wife also bought a laptop. Now it's OK if I go onto the internet first, but if my wife goes on before I do, mine often states internet unavailable. We both have to shut down and then I have to connect first. If I connect first, my wife can connect without a problem. Strange or what.

greekman, in Connection Properties for the local area connection check under Internet Protocol (TCP/IP) that it says Obtain an IP address automatically and Obtain DNS server address automatically, on both laptops.

If that doesn't work, tell us the model of the router and whether you're connecting the laptops to it by wire or wireless.

Greekman

Open a command prompt, type "ipconfig /all" (without the quotes) followed by Enter.

What does this return?

Kayak/Optimist,

Thanks to both. Will give it a try and let you know.

Wanting to buy an external hard drive for backup, but the one thing that I don't know is: can one drive back up several (2/3) machines? No indication that the s/w can do this with the HDs I'm looking at. I think I need to be USB2 connected, not too worried about the speed of the backup, but usability and reliability are important.

Any pointers?

A USB hard drive should work on any computer, including those with only USB 1 support. If you use it on several computers it will appear as a hard disk when you plug it in and you will have to be very caefull if you are using automatic backup software to make sure that everyhing is saved in the right place. If you want to just copy files manually then there will be no problem.

A couple of alterntives, Maplins do a USB lead into which you can plug an HDD including mobile and SATA for 40. Also there is this Network area storeage device for 106.

Good backup software has the ability to back up your system in such a way that if your main drive fails, it can recreate it from the backup to give you a bootable system. In other words it can back up not only the data files but also a complete operating system image. To my mind this is an essential part of any backup system since it means that after a total system failure you can be up and running again within an hour or two, no need to spend days rebuilding the system.

However this sort of function will only work for other PCs on the network if the backup software is specifically marketed as allowing network backup and recovery. Software that does that is often much more expensive since it is geared towards business users.

Other facilities to look for are timed backups e.g. every day first thing in the morning before the PCs start being used, and incremental/differential backups so that you have the option of only backing up what has changed from the previous backup you did rather than the whole system, thereby saving on time and disk space.

Just copying data files across the network will be fine, your USB drive will have its own drive letter and you would only have to map it from the system you want to back up.

Thanks Kayak & Optimist, I'll have a think. Seems to me that I need to copy data from one PC to another then my main important PC has the full backup mapping ability. Is this what Norton Ghost does?

SC,

I totally agree with K that the best backup is one that can recreate a bootable system. I had that on my office machine that had two hard disks, the idea being that my IT chappie could do something basic like swopping the drive jumpers.

With my laptop at home and my tower in the studio I am more restricted and use external Maxtors connected by USB. The software I use is Karen's Replicator found here

I am sure it would have the capacity of doing what you want - as long as you don't want the booting facility mentioned above.

TP

Seymour - Yes, Norton Ghost copies an image of your hard drive at the time that you ask it to. You can than rebuild/clone that hard drive relatively quickly from the Ghost data set, that you have usually saved onto DVDs/USB drive/Firewire drive/Zip drive/Jaz drive.

The downside of Norton Ghost is that you can't choose which folders and files to back up - it always backs up everything.

Also, there have been some problems with Ghost and XP. Even Symantec's own website suggests that the latest versions of Ghost (9.0 and 10.0) are not intended for use with XP - which is barmy.

Alfa.

Thanks Alf & TexP :-)

My pal has just bought a WD 500Gb HD, so will see how he gets on.

SC, I have used products from Acronis for some time now, They offer the functionality of Norton Ghost but in a user friendly package.

If you use the 'schedule task' function you should be able to set it up to automatically backup Hard drives on any number of PCs (assuming you have everything running on a network) to their own allocated space on your portable drive. Its also easy to restore all data from a dead hard drive (I speak from experience).

Neil

A friend of mine is having some problems with their PC and I wondered if anyone could offer advice.
No programms can be accessed. A message "Restrictions - This operation has been cancelled due to restrictions in effect on this computer. Please contact system administrater"
Also a wee window pops up every 10 minutes "Windows Security Alert. Warning. Potential Spyware operation. Your computer is making unauthorised copies of your system and internet files Click Yes to download spyware remover" (Obviously she clicks No).
What baffles me is that I went round there and tried to get into "Control Panel" via the Start button and the control panel item has disappeared! No "Settings" button either.

Bolshi

It could be something simple or it could be a significant spyware or virus attack. Untill you can decide which, I suggest that she IMMEDIATELY disconects the computer from the network.

After that, start it in safe mode and run a virus check and then an anti spyware check. If you have an AV CD that will boot from the CD then use that.

Let us know how you get on.

Cheers O. I recommended not using internet until sorted.

Norton did find a problem and said it had fixed it (Trogen Kill AV). I'll pop round and try it in safe mode. She only has Norton and not anything like Spybot or the like.

Bolshi

Before you go round, download Windows Defender, Spybot S&D and any stand alone AV that you can find, and burn them to a CD. If you go to PortableApps.com you can downoad a complete portable suite which will run on a flash drive and includes Clam AV - don't forget to update it first.

O. Thanks for that - will do.