Kayak/Optimist,

Thanks to both. Will give it a try and let you know.

Wanting to buy an external hard drive for backup, but the one thing that I don't know is: can one drive back up several (2/3) machines? No indication that the s/w can do this with the HDs I'm looking at. I think I need to be USB2 connected, not too worried about the speed of the backup, but usability and reliability are important.

Any pointers?

A USB hard drive should work on any computer, including those with only USB 1 support. If you use it on several computers it will appear as a hard disk when you plug it in and you will have to be very caefull if you are using automatic backup software to make sure that everyhing is saved in the right place. If you want to just copy files manually then there will be no problem.

A couple of alterntives, Maplins do a USB lead into which you can plug an HDD including mobile and SATA for 40. Also there is this Network area storeage device for 106.

Good backup software has the ability to back up your system in such a way that if your main drive fails, it can recreate it from the backup to give you a bootable system. In other words it can back up not only the data files but also a complete operating system image. To my mind this is an essential part of any backup system since it means that after a total system failure you can be up and running again within an hour or two, no need to spend days rebuilding the system.

However this sort of function will only work for other PCs on the network if the backup software is specifically marketed as allowing network backup and recovery. Software that does that is often much more expensive since it is geared towards business users.

Other facilities to look for are timed backups e.g. every day first thing in the morning before the PCs start being used, and incremental/differential backups so that you have the option of only backing up what has changed from the previous backup you did rather than the whole system, thereby saving on time and disk space.

Just copying data files across the network will be fine, your USB drive will have its own drive letter and you would only have to map it from the system you want to back up.

Thanks Kayak & Optimist, I'll have a think. Seems to me that I need to copy data from one PC to another then my main important PC has the full backup mapping ability. Is this what Norton Ghost does?

SC,

I totally agree with K that the best backup is one that can recreate a bootable system. I had that on my office machine that had two hard disks, the idea being that my IT chappie could do something basic like swopping the drive jumpers.

With my laptop at home and my tower in the studio I am more restricted and use external Maxtors connected by USB. The software I use is Karen's Replicator found here

I am sure it would have the capacity of doing what you want - as long as you don't want the booting facility mentioned above.

TP

Seymour - Yes, Norton Ghost copies an image of your hard drive at the time that you ask it to. You can than rebuild/clone that hard drive relatively quickly from the Ghost data set, that you have usually saved onto DVDs/USB drive/Firewire drive/Zip drive/Jaz drive.

The downside of Norton Ghost is that you can't choose which folders and files to back up - it always backs up everything.

Also, there have been some problems with Ghost and XP. Even Symantec's own website suggests that the latest versions of Ghost (9.0 and 10.0) are not intended for use with XP - which is barmy.

Alfa.

Thanks Alf & TexP :-)

My pal has just bought a WD 500Gb HD, so will see how he gets on.

SC, I have used products from Acronis for some time now, They offer the functionality of Norton Ghost but in a user friendly package.

If you use the 'schedule task' function you should be able to set it up to automatically backup Hard drives on any number of PCs (assuming you have everything running on a network) to their own allocated space on your portable drive. Its also easy to restore all data from a dead hard drive (I speak from experience).

Neil

A friend of mine is having some problems with their PC and I wondered if anyone could offer advice.
No programms can be accessed. A message "Restrictions - This operation has been cancelled due to restrictions in effect on this computer. Please contact system administrater"
Also a wee window pops up every 10 minutes "Windows Security Alert. Warning. Potential Spyware operation. Your computer is making unauthorised copies of your system and internet files Click Yes to download spyware remover" (Obviously she clicks No).
What baffles me is that I went round there and tried to get into "Control Panel" via the Start button and the control panel item has disappeared! No "Settings" button either.

Bolshi

It could be something simple or it could be a significant spyware or virus attack. Untill you can decide which, I suggest that she IMMEDIATELY disconects the computer from the network.

After that, start it in safe mode and run a virus check and then an anti spyware check. If you have an AV CD that will boot from the CD then use that.

Let us know how you get on.

Cheers O. I recommended not using internet until sorted.

Norton did find a problem and said it had fixed it (Trogen Kill AV). I'll pop round and try it in safe mode. She only has Norton and not anything like Spybot or the like.

Bolshi

Before you go round, download Windows Defender, Spybot S&D and any stand alone AV that you can find, and burn them to a CD. If you go to PortableApps.com you can downoad a complete portable suite which will run on a flash drive and includes Clam AV - don't forget to update it first.

O. Thanks for that - will do.

O. We got Spybot installed on my friends PC. It found 96 problemmettes! The annoying pop ups have dissappeared but we still have the Control Panel icon missing.
I've found a piece on how you can remove the icon to stop people fiddling with the settings. It involves the registry unfortunately. I was thinking of looking at the settings to see if it will be a simple job like putting the value back to its original value of zero. (I've done a bit of register stuff but obviously don't want to do it if it's not neccessary) I'm swatting up on backing the original settings in the registry just in case ;-)

"In the Registry Editor window, from the folder tree, go to HKEY_CURRENT_USER | Software | Microsoft | Windows | CurrentVersion | Policies | Explorer, make sure you click on the folder explorer, then in the explorer window on the right of the folder tree just right-click on the area and choose New DWORD Value in the name of NoControlPanel, you have to type it carefully exactly like mine, check the capital letter, after the DWORD is added, double-click on it and a little window will appear, now change the value data from zero(0) to one(1) and then click Ok, you can close the Regedit window."

Bolshi

Allthough editing the registry has the potential to trash a system, the key that you describe should not be a problem so log as your are carefull.

The question remains, what hid the control panel in the first place and what else has been changed.

As I said before, your it may be some innocent problem but your friend has to satisfy herself that it was not some serious identity theft virus and that everything has been cleaned up.

For peace of mind, it may be worth buying a new hard disk and reinstalling everything. If you do this, you must use an SP2 installation disk, pre SP2 will not fully recognise a modern disk and is not safe to connect to the internet even to update the system. Once the system is established, mount the old disk as a secondary, virus scan it and copy selected data accross before formatting it.

Your friend should also change passwords on any on-line accounts.

O. Plenty to think about. Thanks for your comments. I'll pass them on.

I wonder if it all centres around the Trogen Kill AV that Norton found? Apparently it disables anti-virus measures. Depressingly, Norton found it on her system again even though it said it had removed it.

Many thx again.

Bolshi

A lot of viruses install in two parts, a program that installs the virus and the virus itself. If you delete one, the other one will reinstall the missing bit on startup. Any good AV programm should be able to sort that but they often don't. A Google search might point you in the right direction.

Your friends main problem is that when it is all sorted, she must be able to believ that her computer has not been compromised, hence the drastic measures that I suggested.

Another check, if you suspect that you may have had a data gathering virus on your machine, do a search of C:\ for files containing the logon names for some of your accounts (bear in mind that the search info is stored in the registry). If you find any files with your login details, be vey suspicious. Unfortunately their absence proves nothing.

Thanks once more O. Have found some other people with virtually same problems. The board at Cexx.org seems to have found how to crack it using Trend Micro HijackThis v2.0.2 programme (amongst other things).

Have a good weekend.

http://boards.cexx.org/index.php?topic=16633.msg68494

We just had a Dell machine in to clean (friend of a director of our company) with this very trojan on it just last week. It disables Task Manager, Control Panel, the lot.

I have to tell you that we could not clean the machine with any tools we had.

We could recover control of the machine, clean the registry and so on, and remove the symptoms for a while, but the devil's spawn remained hidden in the machine and recreated itself.

Two or three of our best guys had a go. Eventually, we rescued all the user data and did a clean install of Windows XP and restored the user data. It was the only economic solution. As it was a friend, we didn't charge them, but we spent about 1,000 of mantime on it (if we'd charged our normal rates). The lady involved was kind enough to send some wine to our chief Tech support guy as thanks.