Sharesmagazine
 Home   Log In   Register   Our Services   My Account   Contact   Help 
 Stockwatch   Level 2   Portfolio   Charts   Share Price   Awards   Market Scan   Videos   Broker Notes   Director Deals   Traders' Room 
 Funds   Trades   Terminal   Alerts   Heatmaps   News   Indices   Forward Diary   Forex Prices   Shares Magazine   Investors' Room 
 CFDs   Shares   SIPPs   ISAs   Forex   ETFs   Comparison Tables   Spread Betting 
You are NOT currently logged in
 
Register now or login to post to this thread.

Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Toya - 12 Sep 2007 10:11 - 6259 of 7315

Hi James - Level 2 is OK currently thanks. You may need to keep an eye on it though: in the past few days there have often been short blips of 'Service temporarily unavailable' - and as Murphy's Law dictates, it's usually at a crucial moment!

dave leach - 13 Sep 2007 11:49 - 6260 of 7315

level 2 gone. Been sluggish for last 15 mins.

dave leach - 13 Sep 2007 11:50 - 6261 of 7315

back now.

Chea - 13 Sep 2007 11:51 - 6262 of 7315

L2, it didn't go but did stop. I think I prefer the gone option.

James(MoneyAM) - 13 Sep 2007 12:20 - 6263 of 7315

dave leach,

One of our servers restarted around the time that you posted. It may have been caused by that. Sorry for the inconvenience. Should be fine now, please let me know if not.

James.

maddoctor - 13 Sep 2007 14:53 - 6264 of 7315

stockwatch stalled?

IanT(MoneyAM) - 13 Sep 2007 14:55 - 6265 of 7315

mad,

Just spoken to our suppliers and james is taking a look into this. Our suppliers are talking to the exchange who are investigating this,

Ian

dave leach - 13 Sep 2007 14:57 - 6266 of 7315

level 2 all over the place?????

nrk for example, great timing.

IanT(MoneyAM) - 13 Sep 2007 14:58 - 6267 of 7315

dave,

apologies - our suppliers are currently looking into this,

Ian

IanT(MoneyAM) - 13 Sep 2007 15:00 - 6268 of 7315

mad,

Level 1 shoudl now be updating.

Dave,

Level 2 should come back into line shortly - any residual issues we will deal with here,

Ian

maddoctor - 13 Sep 2007 15:01 - 6269 of 7315

ian , ta

Photomad - 14 Sep 2007 08:04 - 6270 of 7315

Ian

Stockwatch-service unavailable!!!!!!!!!!!!!

P

IanT(MoneyAM) - 14 Sep 2007 08:05 - 6271 of 7315

Photo,

can you do a refresh please we will do a restart here.

Ian

Photomad - 14 Sep 2007 08:19 - 6272 of 7315

Thanks Ian.

Toya - 14 Sep 2007 08:31 - 6273 of 7315

Level 2 unreliable again in the past 30 minutes - sometimes disappears as 'unavailable'.

IanT(MoneyAM) - 14 Sep 2007 08:32 - 6274 of 7315

Toya,

I apologise for this - we are aware of the problem and are working to resolve it.

Ian

dave leach - 14 Sep 2007 10:21 - 6275 of 7315

level 2 down again, problems all bloody week with this 'service temporary unavailable'.

IanT(MoneyAM) - 14 Sep 2007 10:22 - 6276 of 7315

dave,

Unfortunately, we had to do a restart there due to an issue - please refresh your level 2 and it shoudl come back - the temporary issues which have been occuring this week are being investigated and will be resolved. You should have no further problems today.

Ian

indushah - 14 Sep 2007 10:27 - 6277 of 7315

Ian

level 2 still down - says 404 not found.

indu

IanT(MoneyAM) - 14 Sep 2007 10:28 - 6278 of 7315

indu,

can you close down that window log out and back in and try again for mw please?

Ian
Register now or login to post to this thread.