andy.lovell
- 04 Nov 2002 11:26
If you're having any problems, or want to suggest some improvements, please post below!
Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.
The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.
This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)
If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.
IanT(MoneyAM)
- 13 Sep 2007 14:58
- 6267 of 7315
dave,
apologies - our suppliers are currently looking into this,
Ian
IanT(MoneyAM)
- 13 Sep 2007 15:00
- 6268 of 7315
mad,
Level 1 shoudl now be updating.
Dave,
Level 2 should come back into line shortly - any residual issues we will deal with here,
Ian
maddoctor
- 13 Sep 2007 15:01
- 6269 of 7315
ian , ta
Photomad
- 14 Sep 2007 08:04
- 6270 of 7315
Ian
Stockwatch-service unavailable!!!!!!!!!!!!!
P
IanT(MoneyAM)
- 14 Sep 2007 08:05
- 6271 of 7315
Photo,
can you do a refresh please we will do a restart here.
Ian
Photomad
- 14 Sep 2007 08:19
- 6272 of 7315
Thanks Ian.
Toya
- 14 Sep 2007 08:31
- 6273 of 7315
Level 2 unreliable again in the past 30 minutes - sometimes disappears as 'unavailable'.
IanT(MoneyAM)
- 14 Sep 2007 08:32
- 6274 of 7315
Toya,
I apologise for this - we are aware of the problem and are working to resolve it.
Ian
dave leach
- 14 Sep 2007 10:21
- 6275 of 7315
level 2 down again, problems all bloody week with this 'service temporary unavailable'.
IanT(MoneyAM)
- 14 Sep 2007 10:22
- 6276 of 7315
dave,
Unfortunately, we had to do a restart there due to an issue - please refresh your level 2 and it shoudl come back - the temporary issues which have been occuring this week are being investigated and will be resolved. You should have no further problems today.
Ian
indushah
- 14 Sep 2007 10:27
- 6277 of 7315
Ian
level 2 still down - says 404 not found.
indu
IanT(MoneyAM)
- 14 Sep 2007 10:28
- 6278 of 7315
indu,
can you close down that window log out and back in and try again for mw please?
Ian
indushah
- 14 Sep 2007 10:32
- 6279 of 7315
Ian
OK now. Thanks
indu
Chea
- 17 Sep 2007 13:58
- 6280 of 7315
I'm getting quite a number of temp. unavail. messages today.
IanT(MoneyAM)
- 17 Sep 2007 13:59
- 6281 of 7315
Chea,
Apologies - this is linked to the previous problesm we have been having we are working on a solution and hope to have the irritation sorted out before too long.
Ian
Chea
- 17 Sep 2007 14:04
- 6282 of 7315
Ian,
OK, thanks. Just seemed worse than usual today.
Looking forward to the solution :-)
Chea
kimoldfield
- 17 Sep 2007 16:28
- 6283 of 7315
When I saw this:- 'Service Temporarily Unavailable' I thought I had logged on to NRK's website!
CC
- 18 Sep 2007 07:53
- 6284 of 7315
closing prices on stockwatch are all wrong. Showing the day before yesterday's prices not yesterdays
IanT(MoneyAM)
- 18 Sep 2007 07:54
- 6285 of 7315
CC,
We will take a look,
Ian
Graeme Dickson
- 18 Sep 2007 08:03
- 6286 of 7315
Ian - New issue today 'KURAWOOD' EPIC 'KURA' - Can't get it on MoneyAM?