If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Andy,

Your FTSE 100 UKX High/Low data is not working/wrong on 15 min delayed shows H/L same at 3505.90, when H 3535.70

Need to check it out I think

Cheers

Ash

Although the lower case epic Alert bug was fixed yeterday :)

alerts don't seem to be triggering at all today. :-(

kajman,

Can you please post what alert you set with what criteria and when you think it should have been triggered....

Thanks,

J.

Hi
I set a condition to immediately trigger to see if they were working (RBS>1000).

It fired and all started working when you posted that you were looking at the problem on the other thread.

You must have nudged it just at the right place. :-)

Is anyone else continually logged off am when refreshing a site. It happens quite frequently with me. Already 9 times today.
Appreciate any feedback
Thanks
jewels

the search epic is still case sensitive on the investors and the following message appears when searching for an epic on traders board

java.lang.NullPointerException
at com.deltastream.bboard.io.MySQLJDBCDataProvider.searchForThreadsWithEpic(MySQLJDBCDataProvider.java:2073)
at com.deltastream.bboard.service.SearchForumsCommandWithEpic.searchForThreadsWithEpic(SearchForumsCommandWithEpic.java:13)
at com.deltastream.bboard.servlet.SearchThreads.serviceCitiWatch(SearchThreads.java:102)
at com.deltastream.bboard.servlet.SearchThreads.service(SearchThreads.java:29)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:103)
at com.caucho.server.http.FilterChainServlet.doFilter(FilterChainServlet.java:96)
at com.caucho.server.http.Invocation.service(Invocation.java:312)
at com.caucho.server.http.CacheInvocation.service(CacheInvocation.java:135)
at com.caucho.server.http.RunnerRequest.handleRequest(RunnerRequest.java:342)
at com.caucho.server.http.RunnerRequest.handleConnection(RunnerRequest.java:272)
at com.caucho.server.TcpConnection.run(TcpConnection.java:137)
at java.lang.Thread.run(Thread.java:536)

Howeller,

Do you have cookies enabled in your browser?

J.

re post 631: same type of error message on all searches.

James
Thanks for replying
I think the cookies are enabled. I'm not the worlds most computer literate person, however;-)

Several times I try to log on to the Warrants section and get a screen demanding I upgrade my subscription. This doesn't happen every time I go to Warrants. What the hey?...

And why has every post I've made today got 'edit' beside it?

chrispoote
"edit" means that you can change or delete what you have written at any time.

Todays trades for NWF look extremely incomplete.

Experiencing a number of problems with "Trades", as below:-

1. Cannot access directly...having to go via stockwatch, click on epic (eg "vod"), then click on "T";

2. vodafone trades data for on 29/01/2003 (sort: "earliest first")appears incomplete...does not return any data between circa 15.19 and 16.46hours. If it was a cache problem, then I would not expect to see any data after say 15.19 (using above example);

3. vodafone trades data for for 30/01/2003 (sort: "earliest first")...returns "no trades found".

4. vodafone trades data for today...31/01/2003 (sort: "earliest first")...returns data starting at 10.47!

TomL,

We had a problem with trades that was fixed at 10:47, systems are going in place to stop this happening in future...

We apologise for the inconvenience caused by this.

J.

Apologies if these points are higher up the thread.

Using an 800x600 display there are many pages whose button bars disappear off the right hand side (Generally the header and other page content auto-adjust ok).

I also use higher resolution on another machine but I bet I'm not the only one who still uses steam age equipment. I hate having to horizontal scroll.

Also in the FAQ there is an answer about different levels of subscription with no link to any explanation of same.

Edward

Just thought I'll let you know I am trying to search the BB's and found the following error when you type in the STARTED BY and EPIC boxes?????


500 Servlet Exception
java.lang.NullPointerException
at com.deltastream.bboard.io.MySQLJDBCDataProvider.searchForThreadsWithEpic(MySQLJDBCDataProvider.java:2067)
at com.deltastream.bboard.service.SearchForumsCommandWithEpic.searchForThreadsWithEpic(SearchForumsCommandWithEpic.java:13)
at com.deltastream.bboard.servlet.SearchThreads.serviceCitiWatch(SearchThreads.java:102)
at com.deltastream.bboard.servlet.SearchThreads.service(SearchThreads.java:29)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:103)
at com.caucho.server.http.FilterChainServlet.doFilter(FilterChainServlet.java:96)
at com.caucho.server.http.Invocation.service(Invocation.java:312)
at com.caucho.server.http.CacheInvocation.service(CacheInvocation.java:135)
at com.caucho.server.http.RunnerRequest.handleRequest(RunnerRequest.java:342)
at com.caucho.server.http.RunnerRequest.handleConnection(RunnerRequest.java:272)
at com.caucho.server.TcpConnection.run(TcpConnection.java:137)
at java.lang.Thread.run(Thread.java:536)

Richgit69:

We know about this one and are fixing it. Sorry for the inconvenience.

Derek (IST and MoneyAM)

Searched for IMG eic and got this:

java.lang.NullPointerException
at com.deltastream.bboard.io.MySQLJDBCDataProvider.searchForThreadsWithEpic(MySQLJDBCDataProvider.java:2073)
at com.deltastream.bboard.service.SearchForumsCommandWithEpic.searchForThreadsWithEpic(SearchForumsCommandWithEpic.java:13)
at com.deltastream.bboard.servlet.SearchThreads.serviceCitiWatch(SearchThreads.java:102)
at com.deltastream.bboard.servlet.SearchThreads.service(SearchThreads.java:29)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:103)
at com.caucho.server.http.FilterChainServlet.doFilter(FilterChainServlet.java:96)
at com.caucho.server.http.Invocation.service(Invocation.java:312)
at com.caucho.server.http.CacheInvocation.service(CacheInvocation.java:135)
at com.caucho.server.http.RunnerRequest.handleRequest(RunnerRequest.java:342)
at com.caucho.server.http.RunnerRequest.handleConnection(RunnerRequest.java:272)
at com.caucho.server.TcpConnection.run(TcpConnection.java:137)
at java.lang.Thread.run(Thread.java:536)


--------------------------------------------------------------------------------
Rgds niggle

TulletJ(MoneyAM)

Thanks for the feedback...no problem, trust you guys to fix problems anyway..so long as you get to know about them first!...:>)

Cheers,

Tom.