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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

IanT(MoneyAM) - 14 Sep 2007 10:22 - 6276 of 7315

dave,

Unfortunately, we had to do a restart there due to an issue - please refresh your level 2 and it shoudl come back - the temporary issues which have been occuring this week are being investigated and will be resolved. You should have no further problems today.

Ian

indushah - 14 Sep 2007 10:27 - 6277 of 7315

Ian

level 2 still down - says 404 not found.

indu

IanT(MoneyAM) - 14 Sep 2007 10:28 - 6278 of 7315

indu,

can you close down that window log out and back in and try again for mw please?

Ian

indushah - 14 Sep 2007 10:32 - 6279 of 7315

Ian

OK now. Thanks

indu

Chea - 17 Sep 2007 13:58 - 6280 of 7315

I'm getting quite a number of temp. unavail. messages today.

IanT(MoneyAM) - 17 Sep 2007 13:59 - 6281 of 7315

Chea,

Apologies - this is linked to the previous problesm we have been having we are working on a solution and hope to have the irritation sorted out before too long.

Ian

Chea - 17 Sep 2007 14:04 - 6282 of 7315

Ian,

OK, thanks. Just seemed worse than usual today.

Looking forward to the solution :-)

Chea

kimoldfield - 17 Sep 2007 16:28 - 6283 of 7315

When I saw this:- 'Service Temporarily Unavailable' I thought I had logged on to NRK's website!

CC - 18 Sep 2007 07:53 - 6284 of 7315

closing prices on stockwatch are all wrong. Showing the day before yesterday's prices not yesterdays

IanT(MoneyAM) - 18 Sep 2007 07:54 - 6285 of 7315

CC,

We will take a look,

Ian

Graeme Dickson - 18 Sep 2007 08:03 - 6286 of 7315

Ian - New issue today 'KURAWOOD' EPIC 'KURA' - Can't get it on MoneyAM?

IanT(MoneyAM) - 18 Sep 2007 08:05 - 6287 of 7315

Graeme,

I will speak to our suppliers

Ian

Kayak - 18 Sep 2007 08:10 - 6288 of 7315

Share streaming charts aren't streaming, the FTSE is though.

IanT(MoneyAM) - 18 Sep 2007 08:11 - 6289 of 7315

Kayak,

James taking a look,

Ian

IanT(MoneyAM) - 18 Sep 2007 08:16 - 6290 of 7315

Kayak,

They should start to update from this point,

Ian

Kayak - 18 Sep 2007 08:17 - 6291 of 7315

yes fine now thanks.

Toya - 18 Sep 2007 08:19 - 6292 of 7315

I'm getting the following error message when I try to go to 'QUOTE':
"DB Error: insufficient permissions".

Have tried to Log Out and back In again, but still not working!

IanT(MoneyAM) - 18 Sep 2007 08:20 - 6293 of 7315

toya,

Aplogies - we will get onto it,

Ian

sealed - 18 Sep 2007 08:24 - 6294 of 7315

L2 is showing the mid for:

NRK 310.13 -127.88 (-29.2%)

AL. 748.74 -123.25 (-14.15%)

IanT(MoneyAM) - 18 Sep 2007 08:26 - 6295 of 7315

sealed,

This is linked to a closing price issue we have we are taking a look at it now,

Ian
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