If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

What's more important is whether or not MoneyAm is providing the service that I (we) signed up for. Having to use ADVFN free service and getting knocked off every 10 seconds. Just great as signed up for a year. Lesson learnt!!

Greekman: We are kicking their arse, dont worry! We are as frustated as our customers on this one. It appears to be a network issue.

ADVN must be having a right good laugh. I am seriously thinking of moving over. ADVFN may charge more but when i was with them I never experienced outages in the 2 years i was with them. I certaintly cant say the same fo MoneyAM, and I have only been with them for around 6 months.

"Greekman: We are kicking their arse, dont worry! We are as frustated as our customers on this one. It appears to be a network issue."


yeah right, the standard of your service has been little better than crap for 12 months now. Some arse kicking you've been doing. Time we all went to advfn i say. Vote with our feet. Will expect a refund for todays lost trading.

The problem for me, apart from the loss of service, is that there was no response from MAM until 8.23. Maybe someone else is to blame, but what happened for the first half hour?

Out of order! advfn is no match for moneyam and you know it! As for proquote - they get their service via Comstock too. No one likes it when things go belly-up but calm down. As soon as things can be fixed they will be. No-one can work miracles!

I just logged into advfn. Haven`t been to them for a good 2 years. Not bad at all at filling the gap for me this morning

ET

sorry..'no match' ? youre kidding right. If its no match, why did it take so long for Moneyam to add LAND as a market maker ? ADVFN added them almost instantly. Also why has it taken so long for Moneyam to add new 'nms' figure (still not happened)... yet ADVFN have it. Also, why is it Moneyam arent able to show the 3rd and 4th decimal figures (eg 0.xxxx) and only show 2 decimal figures (eg 0.00). Advfn can show these .


shall i go on ?

and its fact the advfn service hasnt had outages for yonks.

Mams customer service is much better than advfns.

Mams that i agree BUT when i was with ADVN i never had to use ADVFN's customer service in the two years i was with them.

but advfn was b****y awful in the past and that`s why I moved to mam. Mam has given efficient service as far as I am concerned

Seymour, the problem should be known after 7am surely to more a question of first 80 minutes?

I missed out on a few trades when the system failed at the end of trading a couple of Friday's ago and now today, the main times I really need the service and its letting me down, I really have to start looking at an alternative if this keeps up.

don't worry should be back online on wednesday. Have a kitkat.

Moneyam is good (for the price), credit due BUT they really need to brush up to make the service 'fluent'... they have been around long enough to react to and solve problems in swift time.

Been very frustrating regarding L2 over last few weeks!
No reply required,just fix it,please.

I am just miffed because I was ready to trade some stocks after reading the weekend press. Would have been s up if i did. BUT i dont trade stocks without level 2.

......so how's advfn with level 2 ??

10 more dearer BUT they also include plusnet quotes as well. Very good and a lot more detail.

All,

Please accept our apologies for the issues we are currently having with the streaming data. We are working along with our suppliers to resolve this and hope to have the situation fixed as soon as possible
Ian

cheers ian.