andy.lovell
- 04 Nov 2002 11:26
If you're having any problems, or want to suggest some improvements, please post below!
Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.
The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.
This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)
If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.
IanT(MoneyAM)
- 03 Oct 2007 10:52
- 6565 of 7315
TT,
can you screen grab it for me please - I know it doesn't display anything when it appears, but w want to check out the size of it so we can investigate. Just press print screen on your keyboard when the pop up is in front of you, and then paste that into an e mail,
Thanks
Ian
Time Traveller
- 03 Oct 2007 11:04
- 6566 of 7315
Ian,
Email sent to support@moneyam.com
Thanks
TT
IanT(MoneyAM)
- 03 Oct 2007 11:08
- 6567 of 7315
TT,
recieved,
Ian
IanT(MoneyAM)
- 04 Oct 2007 08:06
- 6569 of 7315
Di,
Again please accept my apologies - it is a priority and we hope to have it resolved as soon as possible,
Ian
Time Traveller
- 05 Oct 2007 10:55
- 6570 of 7315
Ian,
Still got the same problem with the popups.
Any further forward on stopping them?
TT
IanT(MoneyAM)
- 05 Oct 2007 10:57
- 6571 of 7315
TT,
We are at a loss as to what is causing this for you I must admit. We have an ad for Barx, but that is not a pop up in anyway, it would seem that your browser for some reason potentially does not like it, but without looking at your machine, it is hard to tell what on your set up is causing this.
Ian
Toya
- 08 Oct 2007 08:10
- 6572 of 7315
Level 2 and Charts have been crashing again this morning! Have to Refresh often - and even then it doesn't always work! Guess the site just can't cope with everyone hitting it at once from 08:00!
IanT(MoneyAM)
- 08 Oct 2007 08:11
- 6573 of 7315
Toya,
Again please accept my apologies - we are working to put a fix in for this issue.
Ian
Stan
- 08 Oct 2007 11:35
- 6574 of 7315
Ian,
Any chance of asking the people who supply your Individual Company News to filter out news from other countries that happen to have the same Company epics that are the same as the UK please?
EX. ABM today.
IanT(MoneyAM)
- 08 Oct 2007 11:35
- 6575 of 7315
Stan,
Will take a look,
Ian
Stan
- 08 Oct 2007 11:46
- 6576 of 7315
Thanks Ian it's just a general point realy.
Toya
- 10 Oct 2007 07:49
- 6577 of 7315
Morning - and apologies for moaning so early in the day but I didn't get around to it last night when I noticed that, all of a sudden, my entire Watchlists are populated with thumping great green things flashing at me down the right-hand side.
I hope share.com are paying you handsomely but I find their form of advertising extremely distracting. I don't know if anyone else is bothered - but it's enough for me to consider looking elsewhere if this continues to hit me in the eyes!
Kayak
- 10 Oct 2007 07:52
- 6578 of 7315
Maybe change them to Kayak green?
:-)
greekman
- 10 Oct 2007 08:00
- 6579 of 7315
I completely agree with Toya. I appreciate that advertising helps pay the bills, but this is right in your face. Very off putting. I often have stockwatch as a running page and don't want this annoying flashing image. Please get rid of it or move it.
(if this is not the thread to moan about this, please state so I can e-mail moneyam with my views).
Thanks.
indushah
- 10 Oct 2007 08:09
- 6580 of 7315
Agree with Toya & Greekman re these annoying & distracting green flashing ads.
indu
hewittalan6
- 10 Oct 2007 08:12
- 6581 of 7315
I've just narrowed the stockwatch window so I can't see 'em..............
greekman
- 10 Oct 2007 08:13
- 6582 of 7315
On consideration, I appreciate that this thread was probably not the correct one to use re the Advert complaint, so only adding this to request any other members that agree with Toya, Indushah and myself to E-Mail Moneyam as I have just done.
They may not appreciate how annoying this flash advert is, when you are watching the screen several hours per week.
morgan
- 10 Oct 2007 08:14
- 6583 of 7315
Agree with flashing ads,very annoying, get rid of please!
jaybee
- 10 Oct 2007 08:34
- 6584 of 7315
Green flashing buttons extremely annoying on Stockwatch. Please can they be removed.