andy.lovell
- 04 Nov 2002 11:26
If you're having any problems, or want to suggest some improvements, please post below!
Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.
The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.
This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)
If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.
IanT(MoneyAM)
- 15 Nov 2007 13:20
- 6956 of 7315
oliver,
I think I have solved the problem - you actually have 264 stocks in your list - the limit is set at 250. That is why the aplet is acting strangely and not showing the final stocks. You will need to take out 14 of the stocks and this will then solve the problem.
Ian
olivercromwell
- 15 Nov 2007 13:21
- 6957 of 7315
Ian, thankyou very much indeed
much obliged
oc
olivercromwell
- 15 Nov 2007 13:28
- 6958 of 7315
sorted!!
excellent stuff dude, much obliged
:)
oc
Chea
- 16 Nov 2007 09:01
- 6959 of 7315
I've lost connection to your site on two or three occasions this morning. Otherwise, L2 freezing. Navigation to this link, for instance, really slow.
I have re-restarted the browser on a couple of occasions but don't think this is solving the problem.
IanT(MoneyAM)
- 16 Nov 2007 09:02
- 6960 of 7315
Chea,
We had some intermittent server issues earlier on today, which would have caused this. we have now resolved this so all should become more stable. Apologies for the inconvenience,
Ian
Chea
- 16 Nov 2007 09:06
- 6961 of 7315
Ian,
OK. I thought it was just me as no other reports showed.
Chea
maddoctor
- 16 Nov 2007 15:33
- 6962 of 7315
wot have you lot been doing , the "back" button on btyahoo browser works again on this site for the first time in 2 weeks (you never came back to me on it at the time)?
IanT(MoneyAM)
- 16 Nov 2007 15:36
- 6963 of 7315
mad,
We didn't do anything, but glad it is working again.
Ian
Mickinvest
- 19 Nov 2007 07:50
- 6964 of 7315
Can't get RNS to open, keep get "cannot find requested article"
Monam ones working and working ok on investegate site.
Mick
IanT(MoneyAM)
- 19 Nov 2007 07:51
- 6965 of 7315
Mick.
We are just taking a look at that,
Ian
morgan
- 19 Nov 2007 07:57
- 6966 of 7315
When click onto news then categories,for each selection comes up with " no announcement for today"
smiler o
- 19 Nov 2007 07:59
- 6967 of 7315
Hi IAN
Me too can not get RNS on AUL
Thanks ;)
IanT(MoneyAM)
- 19 Nov 2007 07:59
- 6968 of 7315
morgan,
It is related to the above, we are working on it and RNS should be back as soon as possible,
Ian
EDIT: Looks like this is from our news suppliers they have had some server trouble this morning. They are working to resolve it,
Ian
Chea
- 20 Nov 2007 11:14
- 6969 of 7315
Any information when news issue will be resolved?
IanT(MoneyAM)
- 20 Nov 2007 11:17
- 6970 of 7315
Chea,
This problem re occured this morning and it was reported to our supplier. It was then resolved at circa 8.30 am and rns was available. are you still having problems? If so what is happening for you?
I will investigate and inform our supplier if it has happened again,
Ian
IanT(MoneyAM)
- 20 Nov 2007 11:19
- 6971 of 7315
Chea,
I have just checked and have been able to access the latest RNS news stories with no problem - can you give me an example if you have a specific problem?
Ian
Chea
- 20 Nov 2007 11:22
- 6972 of 7315
Ian,
I seem to be getting, 'Internal Server Error'. Strangely, I was able to access one news item directly after posting but when I retried the ones I had previously failed to access, the same error message showed.
Chea
IanT(MoneyAM)
- 20 Nov 2007 11:24
- 6973 of 7315
Chea,
That is consistent with the issue they were having this morning. As I say I have not been able to see it here, but I will flag it up to them again, as it may be that they still have som egremlins in the system,
Ian
Chea
- 20 Nov 2007 11:27
- 6974 of 7315
Ian,
Do I take it that news items time-stamped within the first notified issue will remain inaccessible?
Chea
IanT(MoneyAM)
- 20 Nov 2007 11:39
- 6975 of 7315
Chea,
At this point I am not sure, but I will let you know when this is resolved,
Ian