If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

was just about to say the same thing re toplist gainers and losers! Thanks for clearing this up ian.

Ian - Are the toplists supposed to be back to live yet, as I still appear to be getting delayed figures?

Cheers,
dell

Good evening all.

I'm going to be doing some maintenance work shortly this will result in momentary outages over the next few hours. Sorry for any inconvenience to you.

Alex

Thanks for your patience. Maintenance work is complete.

Alex.

no level 2???

edit, just managed to get in, kept getting dead link.

kate,

we appear to have an intermittent problem which has just arisen, we are doing restarts on on streaming services. can you close the browser and try again pleasE?

Ian

monitor not loading pages this morning..anyone else?

Kammy,

As per above, can you restart the browser and let me know if that cures the problem please?

Ian

ok now.

Basic Charts showing blank on several of my Epics (Demg,PTI)
They were OK up to 10 mins ago.

greek,

will take a look,

Ian

Still no l2 here after restarts.

no live intrady UKX

and no live ftse above stockwatch

PW,

Level 2 should now be fine - can you tell me what you are seeing please?

Ian

I've just got a wee red X up on top left of level 2, wasn't sure if it was a problem my end as haven't restarted laptop for a few days ?

Mick

a red cross on the top left hand side under the ticker

Mick,

We are having some issues here wihich we are looking into

Ian

PW,

If you are getting a red cross where streaming should be, could you firstly try close down any MoneyAM browsers you have open and then go back in and try again. If this does nto help, please can you restart your machine and let me know what happens?

Ian

All,

You should now be able to access charts - apologies for the issues,

Ian

Ian,

Yes, charts are now OK. Thanks.