If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

ok, thanks.

MPi now wrong, tried refreshing.

kate,

my apologies - if you could just refresh again that should clear the problem,

Ian

done thanks. If i find others i'll pop them down so no need to reply. Not being awkward looking for them, it's just one of those days where i'm in and out of alot of stocks so looking for trades across the board. Thanks.

kate,

no problem and thanks

Ian

VCT

SORTED.

kate,

please refresh,

Ian

Level 2 on MPI wrong.

Isaacs,

Apologies can you refresh and it should now be fine

Ian

Fine now. Thanks.

Wrong again Ian. Going to be one of those weeks it seems. One day we'll get a permanent fix.

Isaacs, Again apologies it should now be ok - our suppliers are looking into this and we are looking at our end as well,

Ian

Apologies for the slight break in service. All should be good now. Alex.

Hello
The display on stockwatch is at least one hour old (judging by the time of last trades on virtually all of my stocks !!).
There is no live update of prices in the various portfolios.
Can you help ?

dont worry guys
I have fixed it myself !!
all the best from dopey

the graphs on banks when you use the quote are not right

mad,

apologies for the delay in getting back to you - if you are still seeing a problem, could you pelase give me a specific example?

Ian

level 2 problems again this morn, mondi showing lagged orders in the book. Surely this should be sorted after all this time.

kate,

I will take a look at this,

Ian

kate,

There did appear to be a stale order in there - this has now been removed. Please refresh your screen,


Ian