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PC & MAC CLINIC - On line problem solving. (CPU)     

Crocodile - 16 Dec 2002 03:59

splat - 23 Jul 2009 09:14 - 8283 of 11003

I have a wireless b/band thingy in the back of my newish computer. It appears to be working fine as it says it is connected and signal strength is full, however I don't have an internet connection unless I use an ethernet cable. My son thinks it is to do with the channel not being right, but on Windows Vista, he can't find out how to change the channel. Any ideas?
Thanks

Optimist - 23 Jul 2009 09:45 - 8284 of 11003

I doubt that it is the channel at fault as you have a good connection. More likely, it is a DHCP problem.

To start with, right click the wireless network icon in the task tray and select Status. From there, you should be able to find the connection information. Post it here.

splat - 23 Jul 2009 11:44 - 8285 of 11003

Thanks Optimist but it doesn't say Status when I right click.

Optimist - 23 Jul 2009 12:13 - 8286 of 11003

Sorry about that, I've upgraded my Vista machines to Windows 7 so I was guessing from memory.

Try right click the network icon and select Network and sharing Centre or something like that. Then in the options on the left hand side, select Change adaptor settings. In the window that opens you should be able to right click the wireless adaptor and select Status.

Thr other way to get the info is to open a command prompt and run ipconfig /all

ExecLine - 23 Jul 2009 13:41 - 8287 of 11003

Opti

... and how are you liking Windows 7?

Optimist - 23 Jul 2009 14:38 - 8288 of 11003

Even the RC version of Windows 7 is far better than Vista or XP ever were. It will be the most succeseful OS since the launch of Windows 95.

The only reservation that I have is that the RC is Windows 7 Ultimate, which is what I'll stick with. I'm not sure how good the Prof/Business version will be and I'm sure that, as with XP and Vista, the Home version will be a total waste of money.

splat - 23 Jul 2009 16:25 - 8289 of 11003

sorry to be so thick, but I don't know which bits of info you want me to post, there seeems to be a huge amount

Optimist - 23 Jul 2009 16:38 - 8290 of 11003

Here are the headings that you need to post relavent to the wireless connection:-

C:\>ipconfig /all

Ethernet adapter Wireless Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
DHCP Enabled. . . . . . . . . . . :
Autoconfiguration Enabled . . . . :
IPv4 Address. . . . . . . . . . . :
Subnet Mask . . . . . . . . . . . :
Lease Obtained. . . . . . . . . . :
Lease Expires . . . . . . . . . . :
Default Gateway . . . . . . . . . :
DHCP Server . . . . . . . . . . . :
DNS Servers . . . . . . . . . . . :
Primary WINS Server . . . . . . . :
Secondary WINS Server . . . . . . :
NetBIOS over Tcpip. . . . . . . . :

splat - 23 Jul 2009 16:58 - 8291 of 11003

Connection-specific DNS Suffix . : it says nothing
Description . . . . . . . . . . . : Am1772(tm) Wireless LAN Chipset
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : it doesn't say this one
IPv4 Address. . . . . . . . . . . : 192.168.1.4
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 23July 2009 07.55.29
Lease Expires . . . . . . . . . . : 26 July 2009 07.55.28
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Primary WINS Server . . . . . . . : it says nothing
Secondary WINS Server . . . . . . : doesn't have this line
NetBIOS over Tcpip. . . . . . . . : Yes

Optimist - 23 Jul 2009 17:36 - 8292 of 11003

That seems to be OK.

Unplug the network cable, open a command prompt and run ping 192.168.1.1

You should get something like

Reply from 192.168.1.1: bytes=32 time<1ms TTL=64

That will show that you are getting through to the router.

Next try ping moneyam.com.com

You should get something like
Pinging c18-ss-1-lb.cnet.com [216.239.122.33] with 32 bytes of data:
Reply from 216.239.122.33: bytes=32 time=141ms TTL=239

If you do then your WiFi connection should be working OK, which would point to a problem with the Internet Explorer connection.

Let us know how you get on.

splat - 24 Jul 2009 07:41 - 8293 of 11003

right, that's done now, I got
Pinging moneyam.com 193.243.128.75
bytes=32 Time=32ms TTL=52

It has mysteriously started working having never worked before (????!!!!) so thanks very much Optimist, especially for being so prompt with your help :-)

Seymour Clearly - 24 Jul 2009 23:16 - 8294 of 11003

My kids are converting some DVDs to itunes mp4 format using a download from tucows called cucusoft. Once it's been saved to the PC AVG checks it and say there are three trojan files called iTunesLocalised.dll, iTunes.dll and iTunesRegistry.dll.

It's saying they are a Trojan horse small.BOG.

I don't actually believe it, but would appreciate the opinion of someone who knows.

Haystack - 25 Jul 2009 00:48 - 8295 of 11003

Look at this

http://discussions.apple.com/thread.jspa?threadID=2092831&start=105&tstart=0

It suggests that AVG is the problem.

Seymour Clearly - 25 Jul 2009 07:11 - 8296 of 11003

Thanks Haystack. That's the sort of stuff I tried to find without success. AVG has done this to me with other stuff, so I've made iTunes an exception.

Joe Say - 25 Jul 2009 09:29 - 8297 of 11003

This may be the dumbest query you have - but where do I find the option to allow me to fit the page width to the screen size, such that I don't have to scroll right and left to read pages

I've looked high and low throught the options, but I can't fathom.

Any one know ?

ExecLine - 25 Jul 2009 11:11 - 8298 of 11003

Just found a little 'PC Designer Toy'.

Easy to use and quite interesting. It assists you to make a list of component parts so you can design your own PC. Actually, it does test your knowledge a bit but it also really does make the job fairly easy.

That is apart from nailing and glueing all the bits together inside the box and then getting it up and working! Hah! :-)

Seymour Clearly - 25 Jul 2009 12:21 - 8299 of 11003

Joe, the display normally adapts to your screen,. but there are ususally some elements of a web page that can't be narrowed, hence the need to scroll, and I don't think there's anything you can do about it.

Joe Say - 25 Jul 2009 15:08 - 8300 of 11003

SC - oh

thank you

hilary - 25 Jul 2009 16:34 - 8301 of 11003

What browser are you using?

jj50 - 25 Jul 2009 22:53 - 8302 of 11003

Have just bought a new PC and it has a quirky problem. All running well except when I switch it on, the cursor is frozen. If I plug the mouse into a different USB port, it unfreezes. Doesn't matter which of the USB ports I use, it will only come to life if I switch it to another port. The problem is not the mouse though as I have tried another mouse and same problem occurs. Do you think I should take this back for a replacement or is there an obvious solution! Any help please appreciated.
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