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PC & MAC CLINIC - On line problem solving. (CPU)     

Crocodile - 16 Dec 2002 03:59

klal - 18 Aug 2009 00:26 - 8346 of 11003

Thanks Optimist. Sure am glad to have valuable advice from yourself and Kayak.

I suspect the crash was probably caused by a mechanical error. I did get a couple of blue screens but managed to get around them by running Windows Repair (ran CHKDSK) and booted successfully. However, I kept getting blue screens after that with different reasons each time (Page Fault, Bad Pooler, etc). Finally, gave up fearing that repeated attempts to use the disk might damage it further.

I can't afford high prices for data recovery - so if this disk goes, it goes! In fact, I'll buy a new base unit. I will lose some data but that's the price for not running backups as often as I ought to have. Spinite has saved my bacon in the past - this time, it may not happen.

klal - 18 Aug 2009 09:31 - 8347 of 11003

The idea of mouting the faulty drive as a USB drive to allow Spinrite to work on it is out. Spinrite can't work a USB drive as it needs to be connected directly to the motherboard. So my POA is go on the lines suggested by Optimist (connect the drive to a spare machine as a slave and let Spinrite do its thing).

Weird thing is just before the drive started dying, I noticed the sound from the speakers was deteriorating badly. Plugging the speakers into the laptop proved they are absolutely fine. Heck! That old PC has had its day for sure! Lasted a good five years.

Optimist - 18 Aug 2009 10:14 - 8348 of 11003

Klal

The sound problem could well be linked to the disk problem. If Windows is struggling to sort out disk errors, then that takes priority over the sound. Not enough memory may also be a contributory cause if it's an old computer. These days, the absolute minimum RAM should be 500 MB though Windows will attempt to run on less. For a reasonable machine you should have 1GB+ of RAM and 2GB+ for Vista.

MightyMicro - 18 Aug 2009 10:18 - 8349 of 11003

Er, at the risk of stating the bleedin' obvious, if your machine exhibited two faults (disk and sound problems), are you sure the power supply is OK?

klal - 18 Aug 2009 10:22 - 8350 of 11003

Optimist, the machine has 1.5 Gig RAM. So RAM is probably not the issue though when I got some of the blue screens I did wonder if faulty RAM could be an issue.

MM, powersupply is fine...I can boot from a floppy alright. I'm very sure the problem is the darned drive - it had been giving me a bit of grief for a while and I was due to replace it. It's hit me when I was days from ordering the new one...oh well, that's hardware and technology.

iiwarm - 18 Aug 2009 10:37 - 8351 of 11003

Klal
I had similar symptoms to yours and it turned out to be a faulty ide cable. Cheap enough to be worth a try

klal - 18 Aug 2009 10:38 - 8352 of 11003

Thanks iiwarm. I will certainly keep that in mind! If it turns out to be the case, I'll owe you.

Optimist - 18 Aug 2009 11:01 - 8353 of 11003

It is certainly worth replacing the IDE cable, but don't write off MM's comment re the power supply. Just because they seem to work does not mean that they are OK.

I gather that you are mounting it on a different machine, so that should eliminate all the non disc problems.

klal - 18 Aug 2009 11:06 - 8354 of 11003

Optimist, will try every option, including powersupply. I do see this as a good excuse to buy a new PC! :-)

Optimist - 18 Aug 2009 11:24 - 8355 of 11003

The option that you should try first, is mounting it as a slave on a different PC. Anything else reduces your chances of data recovery.

klal - 18 Aug 2009 11:32 - 8356 of 11003

Yes, that makes sense. I've left the main PC powered off since yesterday. Going to carry out the rescue attempt soon after lunch. I've had tremendous help here for which I am grateful. I will post the results here as soon I'm able to get somewhere.

klal - 18 Aug 2009 13:34 - 8357 of 11003

On the job now...opened up PC "A" which I will use to fix the faulty drive from PC "B"

The IDE cable that connects to the PC A's hard disk is pretty awkwardly placed to use for "B"'s drive. Can I disconnect the cable that connects to a CD drive in PC "A" and use it on the faulty disk?

Optimist - 18 Aug 2009 14:14 - 8358 of 11003

Yes!

Obviously you will not be able to use the CD and the CD cable is likely to be a 40 wire one rather than the 80 wire for the HDD. It will still work but transfer rate will be slower.

klal - 18 Aug 2009 14:37 - 8359 of 11003

Thanks Optimist. I'm now struggling to get the hard disk out from the faulty machine. I don't see any obvious screws holding the drive in place. What I do see are a pair of metallic "prongs." I can post a picture if that helps. Obviously, I don't want to tug hard and destroy something in the process!

Optimist - 18 Aug 2009 14:45 - 8360 of 11003

Don't try to force it, look for any retaining screws and if there are none, then it will probably slide or swing out when you press the right bit.

By all means post the picture, someone may know the type.

klal - 18 Aug 2009 15:31 - 8361 of 11003

Here we go...

klal - 18 Aug 2009 15:33 - 8362 of 11003

I'm thinking if I can't get the disk out...I'll just bring PC A close enough and connect its IDE cable and power cable! And keep PC B (the bad one) powered off.

Optimist - 18 Aug 2009 15:54 - 8363 of 11003

Your plan B should work.

The release mechanism should be something to do with the pieces of metal extending back from each side of the disk. Also, there is a metal tab above the HDD on the power connector side.

I bet it comes out really easy once you know how. Have you checked the manufactures web site?

Edit

You may as well find how to get the disk out as it needs throwing away once you have copied the data and safe erased it.

klal - 18 Aug 2009 16:14 - 8364 of 11003

You're right. I'm trying to work it out with what info. I can get from Mesh's website.

klal - 18 Aug 2009 18:23 - 8365 of 11003

Update - I managed to wire the faulty drive to PC "A" but it is not able to see the faulty drive. I tried to go into setup to force it to detect the drive but no luck. What could I be doing wrong? Just to remind, the faulty drive has been connected to the test machine ("A") while still sitting in the original machine ("B").

I've used the IDE cable from the CD drive in "A" with a spare power cable.
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