If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

TT,

As I say we are not serving any on that page at all. Is it when you initially go into the page or is it a specific thread? If it is a specific thread, it may be being generated from something that someone has posted on that thread.

Ian

Ian,
Its as soon as I open up the Traders Room. The first thing that happens is the popup appears.
If I try and open up a thread, again, the first thing is a new popup.
By the way, I have to type these in Word and copy and paste as my typing isnt fast enough to beat the popup!
TT

TT,

can you take a look at the front page and let me know if you can see the barclays ad on there? The only thing we can think of is that your machine may be 'objecting' to the flash ad we have on the traders room, and causing this in some way.

Ian

Ian,
Yes there is a Barclays ad which is the first one with IG Markets CFD beside it.
That said, there is a Barclays ad on the Home page which causes no problems at all.
Hope that helps.
TT

TT,

can you screen grab it for me please - I know it doesn't display anything when it appears, but w want to check out the size of it so we can investigate. Just press print screen on your keyboard when the pop up is in front of you, and then paste that into an e mail,

Thanks

Ian

Ian,
Email sent to support@moneyam.com
Thanks
TT

TT,

recieved,

Ian

Ian
When is the service temp unavailable issue going to be resolved...this has been going on ages :-(
Di

Di,

Again please accept my apologies - it is a priority and we hope to have it resolved as soon as possible,

Ian

Ian,
Still got the same problem with the popups.
Any further forward on stopping them?
TT

TT,

We are at a loss as to what is causing this for you I must admit. We have an ad for Barx, but that is not a pop up in anyway, it would seem that your browser for some reason potentially does not like it, but without looking at your machine, it is hard to tell what on your set up is causing this.

Ian

Level 2 and Charts have been crashing again this morning! Have to Refresh often - and even then it doesn't always work! Guess the site just can't cope with everyone hitting it at once from 08:00!

Toya,

Again please accept my apologies - we are working to put a fix in for this issue.

Ian

Ian,
Any chance of asking the people who supply your Individual Company News to filter out news from other countries that happen to have the same Company epics that are the same as the UK please?

EX. ABM today.

Stan,

Will take a look,

Ian

Thanks Ian it's just a general point realy.

Morning - and apologies for moaning so early in the day but I didn't get around to it last night when I noticed that, all of a sudden, my entire Watchlists are populated with thumping great green things flashing at me down the right-hand side.

I hope share.com are paying you handsomely but I find their form of advertising extremely distracting. I don't know if anyone else is bothered - but it's enough for me to consider looking elsewhere if this continues to hit me in the eyes!

Maybe change them to Kayak green?

:-)

I completely agree with Toya. I appreciate that advertising helps pay the bills, but this is right in your face. Very off putting. I often have stockwatch as a running page and don't want this annoying flashing image. Please get rid of it or move it.
(if this is not the thread to moan about this, please state so I can e-mail moneyam with my views).
Thanks.

Agree with Toya & Greekman re these annoying & distracting green flashing ads.

indu