If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

BT, as you say it appears the trailing "...0%" is redundant.
Will investigate.
F

Thanks Felix [and only 1 decimal place - pretty please :-) ]

OK, this will be fixed with the next version of the stockwatch applet (due this week).
F

I pay my subsription monthly. a, because it suits my budget and b, I wanted to evaluate the service.

This week end I recieved an e-mail saying we have debited your account with the anual fee (I have not actioned this).

I spoke to Money AM this morning and I was supprised by the atitude.

"well Im sorry sir, you must have changed it.... hmm well we will have to look into our refund policy " etc.

Has anyone else sufferd this?

Toogood, it was me you spoke to.
You did mention that it is quite possible someone else has been playing
around with your PC and has upgraded you. It's hard to see how else you
would have been upgraded by mistake.
As I said I will investigate getting you a refund and will let you know.
F

Toogood; having spoken with you just now and walked you through the upgrade process that occurred, I hope we have resolved the issue for you.

mike

Thank you both.

500 Servlet Exception! Why? Comes and goes.

rayrac, if this happens again could you cut and paste it into an email
and send it to me?
It'd also help to know the exact context in which they occur i.e. what
web page were you on & what were you doing.
Thanks
F

When I go to the quote page the page does not fit my screen settings and scrolls off to the right.
Annoying!

Just for ref Relix - I get 500 prob at least once a week. Also thought it was the website being restarted that caused it. Guess not. I'll do as you requested and email it.

BrianTrayda,

Can you please email all 500 errors into support@moneyam.com, including the stacktrace which is provided on those errors and a brief explaination of what you were doing (or trying to do) at the time?

Many thanks, we will get them resolved!

J.

Is it just me or is the streaming taking much longer to connect. Have just connected after an age only to then be timed out less than a minute later.

Very frustrating

email sent!!

Guess everybody got that 500 error - email sent anyway.

BrianTrayda,

Am looking at it now!

J.

I am getting a different price for BDEV on the stock monitor than on the quote page. The quote page seems to be lagging behind including the reported total volume. Is this a temporary problem or a feature?

Come one guys this site is so slow this morning!

Feed back would be nice!

Lots of interesting new BB formats being displayed randomly this morning. That one with the lines between the posts must be the default IST format perhaps?