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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Bullshare - 13 Nov 2003 09:27 - 1321 of 7315

JT is busy sorting out site speed. Should be a bit better now.

barnetpeter - 13 Nov 2003 09:42 - 1322 of 7315

Come on MAM! The service is terrible. Keeps on losing connection even to fast broadband. Either buy some more space or dump the "freebies". You make money from the paying customers.

BrianTrayda - 13 Nov 2003 11:21 - 1323 of 7315

Ian - could you let us know what is wrong with today's trader thread formatting please.

TullettJ (MoneyAM) - 13 Nov 2003 11:30 - 1324 of 7315

BrianTrayda,

Am looking now, Ian is still on holiday.

J.

PW Carnell - 13 Nov 2003 12:52 - 1325 of 7315

Keeps jamming on l2!

TullettJ (MoneyAM) - 13 Nov 2003 14:04 - 1326 of 7315

PW Carnell,

'jamming'?

I have been running three level2 windows here all day without any issues, have you tried restarting your browsers and reconnecting to the stream?

J.

BrianTrayda - 13 Nov 2003 14:41 - 1327 of 7315

Stockwatch got slower and slower and then stopped. (repeatedly)
Switched to A.N.Other's equivalent.

BrianTrayda - 13 Nov 2003 14:53 - 1328 of 7315

Several times today I have seen streaming charts do this. Looks like a zero was added to the price and created a massive spike. Saw it on UKX as well.
Or the decimal point was lost.
badstream.png

Just seen that a UKX streaming chart did the same about the same time.

BrianTrayda - 13 Nov 2003 15:01 - 1329 of 7315

Grrrr. UKX streaming did it again - showing 43755
- that'll kill the bears.

Felix(MoneyAM) - 13 Nov 2003 17:35 - 1330 of 7315

Apologies for this - our data provider having a bad day.
Am on their case about it,
F

Haystack - 13 Nov 2003 18:28 - 1331 of 7315

Is there some subtle reason why there are 56 copes of the trading statement issued at 7:00 am on the quote page for Somerfield SOF? I have been getting this on other stocks on previous days as well.

http://www.moneyam.com/action/nav/news?epic=SOF

Mega Bucks - 14 Nov 2003 07:10 - 1332 of 7315

There are major problems with Stockwatch this morning if only the figures were true i would have the ferrari the boat etc at least the dream came true for a short time :-)

Mega...

Mega Bucks - 14 Nov 2003 07:12 - 1333 of 7315

Forget it problem has sorted its self out :-)

Mega...

TullettJ (MoneyAM) - 14 Nov 2003 07:20 - 1334 of 7315

Mega Bucks,

We thought you had all those things anyway? :)

What was the problem?

J.

Bones - 14 Nov 2003 07:22 - 1335 of 7315

No RNS feed this morning?

Mega Bucks - 14 Nov 2003 07:28 - 1336 of 7315

J

the problem for a short time that i was wealthy about 2 minutes was with the decimal points being in the wrong place,it has sorted its self out so no problem since it happened about i guess 7.05 when info started coming in??

Mega...


The only people who can afford boats etc are people at mam :-)

TullettJ (MoneyAM) - 14 Nov 2003 07:32 - 1337 of 7315

Bones,

looking...

TullettJ (MoneyAM) - 14 Nov 2003 07:34 - 1338 of 7315

Bones,

hmm, indeedy, no RNS.

according to our processes, there are none to be downloaded, and im certain that isnt right.

will resolve...

J.

Bones - 14 Nov 2003 07:36 - 1339 of 7315

JT, I know it's not right. There's plenty at another place I know :)

TullettJ (MoneyAM) - 14 Nov 2003 07:37 - 1340 of 7315

another place? ANOTHER PLACE? traitor.

anyhow, have spoken to our supplier, they are looking into it and will get back to me very shortly.

J.
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