Preliminary Results
Highlights
· Tenth consecutive year of operating profit growth since flotation in 2004;
· Strong operating performance by all three operating divisions;
· Profits continue to be converted to cash;
· Customer satisfaction remains at very high levels, with 99 per cent of families saying we met or exceeded their expectations and 98 per cent saying they would recommend us;
· £58.3 million invested in the Yew Acquisition and a further £3.4 million on other funeral acquisitions, adding a further 45 funeral locations and two crematoria to the Group's portfolio;
· The Yew Acquisition, completed in January 2013, has performed in line with the Board's expectations;
· 12 satellite locations opened within the funeral business;
· Memorial sales remain robust;
· Another strong year of pre-arranged funeral plan sales, with unfulfilled pre-arranged funeral plans increasing to 323,000; and
· £61.9 million of cash returned to shareholders (£1.08 pence per share) in August 2013.
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