3rd Quarter Results
Financial highlights
· Operating profit1 of £417.8 million for the first nine months of 2013, up 20.1% (first nine months 2012: £347.9 million)
· Operating profit1 of £131.2 million for the third quarter of 2013, up 6.1% (third quarter 2012: £123.7 million)
· Gross written premium1 4.3% lower for the first nine months of 2013, reflecting competitive market conditions in UK personal lines, partially offset by growth in International and Commercial
· Combined operating ratio1,2 of 95.4% for the first nine months of 2013, an improvement of 4.3 percentage points against the same period last year (99.7%) arising from improved underwriting, including lower costs, as well as fewer claims from major weather events
· Annualised return on tangible equity3 from ongoing operations of 16.8% for the first nine months of 2013 (first nine months 2012: 10.6% and pro forma4 13.5%). Annualised RoTE normalised for claims from major weather events of approximately 15%5
· Net asset value per share of 187.9 pence and tangible net asset value per share of 155.8 pence
Strategic and operational highlights
· Good progress across each of the Group's strategic priorities and towards its target of a 15% return on tangible equity and its full year 2013 target of a 98% combined operating ratio
· Improved customer propositions, including the roll-out of telematics products with one in five new Direct Line motor policies with drivers aged under 25 now including telematics
· Cost saving programmes progressing well and on track to meet target to reduce the cost base6 to approximately £1,000 million in 2014
· First stage of IT migration from RBS Group delivered with new data centres established which offer more flexibility to progress digital plans
· Announcement on 8 October for the sale of the UK closed life insurance business and intention to pay a special interim dividend of 4.0 pence per share following completion