little woman
- 14 Nov 2003 08:43
- 27 of 582
12 November 2003
Kingston Communications Re-certified as VPN Security and Wireless LAN Partner by Cisco
Kingston Communications has been re-certified as a VPN Security and Wireless LAN specialisation partner by Cisco Systems, Inc.
The recertification recognises Kingston Communications for having personnel with advanced training, knowledge, field experience, and customer satisfaction to deploy VPN security and wireless LAN solutions.
To achieve the specialisation, Kingston Communications met or exceeded the personnel, experience, customer satisfaction and lab requirements outlined by Cisco. This included developing sophisticated lab and reference network resources and ensuring its employees were trained thoroughly in Cisco technology.
As part of the process, Kingston also demonstrated its ability to offer 24/7 support and undertook customer satisfaction surveys to demonstrate service excellence.
Richard Ashley, marketing director for Integration and Managed Services at Kingston, said its success as a Cisco partner could be attributed in part to the fact that - where possible - the company actually exceeds Ciscos requirements.
"An extremely high number of Cisco certified employees across all categories has enabled us to develop extensive technical expertise across Ciscos product range," he said.
Nick Edmond, service provider account manager at Cisco Systems, added: I would like to congratulate Kingston on achieving re-certification in VPN Security and Wireless LAN specialisations.
"The continued commitment that Kingston has shown to Cisco Systems over the last seven years, and the depth of technical knowledge, makes them one of the leading gold partners in the UK and Ireland."
jules99
- 14 Nov 2003 09:13
- 28 of 582
Hello little woman..long time no speak..!
whats ur opinion kcom at present?
ajren
- 14 Nov 2003 12:19
- 31 of 582
63.75 = + .25/+ .0.39 per cent /Volume 67,276
Up + .25 = good results expected ?
optomistic
- 14 Nov 2003 14:30
- 33 of 582
Predicting results always has and always will be one of more difficult tasks in investing. In kcoms case this time I, like may others would like to be pleasantly surprised for a change. However if this proved not to be the case I do feel that the new man at the helm, Malcom Fallen, will be making every effort to implement his strategies to get things back on the upward track. Perhaps its something to do with the 'new broom theory' that I have these thoughts, in the meantime I'm keeping things crossed!
optomistic
- 18 Nov 2003 13:42
- 36 of 582
Certainly looking weak today. Anyone 'in the know' or is the stock just out of favour?
little woman
- 21 Nov 2003 15:03
- 41 of 582
News
21 November 2003
Hereford and Worcester Fire Brigade Cuts Outbound Call Costs by 15% by Switching to Kingston
Hereford and Worcester Fire Brigade has cut its outbound call costs by 15% by switching its voice traffic to Kingston Communications. In a move designed to reduce charges without compromising service, the Brigade switched to Kingston's carrier pre-select service (CPS) in March this year.Now analysis of its billing records show that the Brigade is achieving the savings originally predicted by Kingston Communications. "Some years ago we had used another supplier for least cost routing," says Paula Lermit Hill, Communications Officer at Hereford and Worcester Fire Brigade, which serves a population of over 700,000 and attends 9,000 incidents a year. "While there were some reduced call charges, there was no customer service and no contact other than a monthly invoice. "By switching to Kingston, we have reduced call costs by 15% and been able to offset these savings against the high cost of line rentals charged by the incumbent operator. Another important factor in our decision to change to Kingston was that no special equipment had to be installed - it was all set up remotely."
With Kingston's CPS service, calls are carried over the telco's advanced national network without the need for access codes or on-site equipment. Customers have access to competitive call rates and services automatically, ensuring more efficient routing of calls and maximising call savings. All routing is conducted on the existing operator's network, so service provision is quick, easy and hassle-free.
"The attraction of Kingston's CPS scheme is that it does not change the way we operate," says Paula. "From a management point of view, however, it provides vital savings and allows us to budget adequately." Paula points out that during the last six months, Hereford and Worcester Fire Brigade made 73,970 calls through Kingston registered lines and an additional 17,761 through those lines still with its previous supplier.
"This represents an increase of 30% on the previous quarter," she says. "Although earlier analysis of call charge data had shown costs were rising, the original supplier couldn't offer us any kind of reduced call charge package, which Kingston clearly could."
Paula says that in management terms, the Brigade needed itemised call billing and a monthly invoice that could be charged by cost centre. "With Kingston, we can still interrogate itemised billing data, whether online or by another medium. "The most important aspect, however, was a guarantee from Kingston that in the unlikely event of a system failure, the lines would revert to the incumbent operator until the failure was rectified. From a fire brigade point of view this is critical."
Paula is at pains to point out however that the service provided by Kingston has been exemplary. "We currently have 64 lines registered with them - mainly administration and fax lines. To date, there hasn't been a single fault or service issue with any of them. In fact, we hope to register more lines with Kingston in the near future as a direct result of the excellent service we have received so far. Kingston are professional, attentive and proactive," she says.
optomistic
- 21 Nov 2003 15:32
- 42 of 582
Thanks for the info LW and for popping out of the 'traders room'. Also I noted the spread on Kcom widening to approx 5p a short while ago can you help me in explaning this, other than that the MM's were short of stock?
optomistic
- 21 Nov 2003 17:07
- 44 of 582
Thank you LW your answer is most helpful and appreciated.