A recent aquisition for Intelliplus Group plc and new contracts for this company are coming in thick and fast. Result - share price is consistently heading north - Up 46% since 1/10. Perhaps one to quietly be a ten bagger over the next few months. DYOR

LOL

Starting to take a serious look here. Credit Agri have bought in and maybe that overhang was cleared today. Level 2 is strong at 5 v 2

Is this the turn ?

National Rail Enquiries, Eckoh and BT win "Best Use of Technology Partnership" at CCA awards 2007 07/11/07
TrainTracker, the automated telephone enquiry service which uses advanced speech recognition to provide real time travel information to UK rail travellers, is continuing its run of award success. National Rail Enquiries, along with TrainTrackers creators, BT and Eckoh, were awarded Best Use of Technology Partnership in the Customer Contact Associations Excellence Awards ceremony in Edinburgh for the delivery and ongoing enhancement of TrainTracker, which now handles more than 400,000 passenger calls per month.

TrainTracker (0871 200 4950) was first launched in 2005, to provide information about direct train services for travel on the day of the call. In 2006 it was significantly enhanced, allowing callers to access real-time information for any UK mainland train journey up to three months in advance and to plan complex journeys involving multiple changes and transfers to and via other modes of public transport.

TrainTracker is a vital part of the multi-channel service strategy were pursuing to improve passenger access to information, says National Rail Enquiries CEO, Chris Scoggins. It succeeds largely because of its ability to scale to demand; during times of severe rail service disruption TrainTracker has handled up to 50,000 calls a day without faltering. That means our customers can always count on immediate, around the clock access to real-time information, regardless of when they call.

TrainTracker was developed by BT & Eckoh who, since 2003, have worked in a strategic alliance to address the growing demand for speech based self service contact centre solutions in business and government. Since then the alliance has delivered a series of ground breaking services to over 25 leading organisations, generating more than 55 million minutes of self service transactions.

The creation of TrainTracker for National Rail Enquiries is one of our most innovative projects to date, says Eckohs Executive Director Jim Hennigan. Our clients determination to revolutionise the way in which information is disseminated to travellers gave us the freedom to deliver automated speech on a scale never before seen in the UK.

National Rail Enquiries has one of the UKs busiest customer information services receiving more than 23 million telephone enquiries a year; TrainTracker now handles 17% of those enquiries. TrainTracker was also one of the first automated services to feature personalisation. Its built in intelligence allows it to recognise callers and anticipate their requests. If a customer calls in the morning to request departure times from London to Edinburgh, it will remember their request and offer them the return leg of that journey if they call back later that same day. Customers can also save planned journeys and retrieve them on the day of travel to check the real-time running information.

Ian Cunningham, general manager, transport and logistics, BT Global Services UK, commented: TrainTracker is a great example of how the automated information services can work in a way that benefits both the customer and the information provider. Consumers are increasingly happy to self-serve for requests such as transport information where the advice they need is generally not too complex. And for businesses, this can reduce pressure on their call centres and allow employees to focus on customers that need more tailored advice. BT's focus is on understanding and addressing the key issues within the industry and working with customers such as ATOC to develop solutions to address them. The challenge here was to always ensure that customers can access the information they need quickly and easily and TrainTracker does just that.

TrainTracker has enjoyed a run of award success. Shortly after its launch in 2005 it was named Product of the Year in the European Contact Centre Awards and, earlier this year, won the Innovation of the Year award at the Transport Innovations event in Birmingham for its advanced journey planning capability.

Credit Agricole again buying and today it seems as though someone is buying 250K chunks.

This could be interesting:

Eckoh said it has received preliminary approaches from more than one party regarding 'various proposed corporate transactions', adding that certain of these may lead to an offer being made for the company.

The telecoms service provider said discussions are ongoing and at an early stage, highlighting there is no certainty an offer will be made.

Well it's been a quiet 18 months but perhaps things are on the turn:

Speech recognition services specialist Eckoh will post a full year profit after a strong improvement in performance. The firm said it had also clinched a three year contract with Capita Group Plc and Intelecom UK to provide an automated speech service for recording the hours and expenses of up to 35,000 temporary Census staff.

The firm said the good operational progress stated in the interim results of 10th November continued into the second half of the year. For the full year 2008-09, the adjusted loss suffered in 2007-08 of 1.6m has been converted into an adjusted profit that will be in line with market expectations.

This strong improvement in performance is primarily as a result of growth within the Speech Solutions division, an improvement in margins and a reduction of around 25% in administrative expenses following the reorganisation programme instigated at the beginning of 2008. Exceptional costs of around 1m will be reported which largely relate to the settlement of a legal issue with Channel 4, but cash balances in the Group remain in excess of 5m.

The trading statement today was very positive.

As well as the 5.0m in cash ECK are still to receive 2.7m from the sale of Symphony Telecom in June 2009 and June 2010, plus 1,2m from the sale of connections by the end of this year. Which would be 9.0m cash against a market value of only 12.0m.

I was a bit slow off the mark this morning, but hoping these will stay under the rador a bit longer, so I can build a worthwhile holding.

Any more thoughts out there on this one, thinking of getting in at the minute?