Not a fraud and probably not a scam but something to be aware of when you
choose a bank ...
"Lenders only happy to share the bad news.
BANKS and building societies could be preventing customers from obtaining better deals from their competitors by withholding positive credit information about them.
The Consumers Association says that some financial services firms supply only negative data about customers, such as defaults on payments, to credit reference agencies. As a result, the credit score of those customers will be low.
When consumers try to switch banks or apply for new products from rival firms, they may find gaps in their credit records, and this makes switching to better deals difficult.
These claims are made in the latest edition of Which?
...
Abbey, Woolwich, Alliance and Leicester, and Northern Rock provide full information to agencies about their loan, current account and mortgage customers.
In other words, they record positive information such as payments made in full and on time as well as negative data. But Barclays, First Direct and HSBC supply only default information to credit agencies. Lloyds TSB, Nationwide and MBNA declined to respond to the survey.
..."
http://business.timesonline.co.uk/article/0,,8214-999832,00.html