Final Results
Highlights for FY2014/15
Financial highlights
Underlying profit before tax up 37% at £13.0m [FY2013/14: £9.5m]
International like-for-like sales1 up 5.6%, constant currency total sales up 12.4%, total International reported sales up 2.2% and underlying International profit2 up 1% at £45.9m [FY2013/14: £45.3m]
UK like-for-like sales1 up 2.0% with gross margin stabilised, total UK sales down (0.9)% as further underperforming stores were closed and underlying UK losses2 lower at £(18.0)m [FY2013/14: £(21.5)m]
Worldwide sales1 up 1.0% at £1,203m, International now accounts for 64% of worldwide space and 62% of worldwide sales
Statutory reported loss before tax of £(13.1)m [FY2013/14: £(26.3)m]
Successfully refinanced the business, ending the year with net cash of £31.5m compared to net debt £(46.5)m in FY2013/14
Strategic and operating highlights
Progress made against all six strategic pillars:
Become a digitally led business
Online sales up 18%, accounting for 30% of total UK sales with over a third of online orders collected in store and 82% of online traffic now generated from mobile
A significant increase in product images, videos and customer reviews online and an accelerated growth in our customer database
Supported by a modern retail estate
Closed a further 31 loss-making stores and resited one in the UK
Gateshead and Solihull refurbished to the new format, clothing biased stores trialled and our first year of refits now identified
Offering style, quality and innovation in product and great service
Introduced more phased launches of product in Clothing & footwear, Home & travel and Toys
Introduced more brands and increased exclusivity across all of our product categories
Stabilise and recapture gross margin
Margins stabilised after five years of decline
Moving back to being a full price retailer with shorter discount periods and better planned promotions
Running a lean organisation while investing for the future
Costs well managed and stock cover reduced in the UK
Invested in management and colleagues as well as our systems to support the strategic pillars
Expanding further internationally
Space up 9.0% with 1,273 stores in 60 countries as 52 stores opened
Entered a new territory - South Korea with an initial four stores